Customer Service Executive

5 days ago

Bengaluru, Karnataka, India S&V HireArc Connect LLP Full time ₹ 3,60,000 per year

Job Description:

What you will do:

● Answer calls professionally to provide information about pet products and services or obtain details of complaints.

● Keep records of customer interactions and transactions.

● Follow up to ensure that appropriate actions were taken on customers' requests.

● Refer unresolved customer grievances or special requests to the designation department for further investigations. What we offer:

● Competitive salaries

● A well-planned insurance cover for you and your family

● A team with smart, empathetic, and ambitious people who genuinely want to make a difference in the pet care space

● A culture of ownership and mutual care so you don't just learn, but also thrive. What are we looking for:

We're on the lookout for a Customer Delight Cell Agent with:

● One to Two years of relevant experience in a customer-facing role (Voice and Non-voice process)

● Excellent communications skills and can speak English fluently

● Has good interpersonal skills and the ability to handle pressure

● Prefer candidates who have previous experience in e-commerce

Eligibility: Any bachelor's or master's graduate degree

Location: Bangalore, Indira Nagar

Job Type: Full-time

Pay: Up to ₹360,000.00 per year

Work Location: In person

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