E-commerce Project Manager

2 weeks ago

Kolkata, West Bengal, India Rama Overseas Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Job Overview:

We are hiring our first Project Manager E-commerce to lead and manage our e-commerce operations from the ground up. This is a strategic role for someone with at least 4 years of experience in handling online platforms, team coordination, and driving digital sales. The ideal candidate will be responsible for setting up workflows, managing platforms, coordinating with internal and external teams, and ensuring timely execution of e-commerce projects.

Role & responsibilities

  • Oversee end-to-end e-commerce operations including website/platform management, product listings, pricing, and promotions
  • Plan and implement strategies to improve online sales and customer experience
  • Coordinate with internal teams (marketing, design, warehouse, logistics)
  • Set up and manage listings on platforms like Amazon, Flipkart, Meesho, Shopify, etc.
  • Monitor inventory levels and ensure order fulfillment timelines are met
  • Track performance metrics and prepare weekly/monthly reports
  • Handle escalations related to customer service, logistics, or platform issues
  • Stay updated with e-commerce trends, platform policies, and competitor strategies

Preferred candidate profile

  • Minimum 4 years of experience in e-commerce operations
  • Strong knowledge of leading e-commerce platforms and backend systems
  • Ability to handle multiple responsibilities independently
  • Good understanding of product listing, SEO, pricing, order flow, and returns

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