Account Manager

7 days ago


Bengaluru, Karnataka, India Cog Culture Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Job Title:
Account Manager – Client Services

Location:
Bangalore, India

About the Role

We are seeking a dynamic and client-focused
Account Manager
-
Client Services team
in Bangalore. The ideal candidate should come with proven experience in managing client accounts within an
advertising/creative agency environment
and be able to lead client relationships, ensure smooth project execution, and drive business growth.

Key Responsibilities

  • Act as the primary point of contact for assigned clients, building and maintaining strong relationships.
  • Understand client objectives and translate them into clear creative briefs for internal teams.
  • Collaborate with creative, strategy, and media teams to deliver campaigns that meet client expectations.
  • Manage end-to-end campaign execution, ensuring timely delivery, quality output, and alignment with brand guidelines.
  • Proactively identify opportunities to upsell and cross-sell agency services to clients.
  • Monitor campaign performance and share insights, reports, and recommendations with clients.
  • Ensure smooth coordination between clients and internal stakeholders, resolving challenges effectively.
  • Oversee account financials – including budgets, estimates, and invoicing – to ensure profitability.

Requirements

  • Bachelor's degree in Marketing, Advertising, Communications, or a related field.
  • 3–6 years of experience in client servicing/account management within an advertising/creative agency (mandatory).
  • Strong understanding of advertising, digital marketing, and brand communication.
  • Excellent communication, presentation, and interpersonal skills.
  • Ability to multitask, prioritize, and manage multiple client accounts simultaneously.
  • Proactive, solution-oriented mindset with a passion for delivering outstanding client service.

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