Client Services Manager
1 week ago
Company Description
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Role Description
This is a full-time on-site role for a Client Services Manager, located in Meerut. The Client Services Manager will oversee client relationships, ensuring customer satisfaction and addressing any concerns or inquiries. They will manage client projects, coordinate with internal teams, and track the successful implementation of initiatives. The role also involves analyzing client feedback to develop solutions and strategies to improve service delivery.
Qualifications
- Experience in Client Services and Customer Satisfaction
- Strong Communication and Customer Service skills
- Proficiency in Analytical Skills to assess client needs and improve processes
- Excellent problem-solving abilities and organizational skills
- Ability to work collaboratively with teams and manage multiple priorities
- Previous client-facing experience is an advantage
- Bachelor's degree in Business Administration, Marketing, or related field preferred
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