Work force management/ Capacity planning/Forecasting

We are hiring for TOP MNC for Workforce Management- Capacity Planning & Forecasting.Please Note- Must have strong experience in Capacity Planning & Forecasting.Interview Mode- Face to Face on 4th Sep 25Location - BangaloreExperience Years9- 13 Years- 14LPA (Assistant Manager)- People Management experience- added advantageNotice Period - Immediate - 45 Days...

Job SummaryWe are seeking a dynamic and experienced Manager Workforce Management (WFM) to lead and optimize workforce planning operations across our customer support or operations functions.The ideal candidate will have deep expertise in volume forecasting, capacity/resource planning, scheduling, real-time management (RTM), and reporting, along with...

Greetings from Black and White business solutionsAbout ClientHiring for One of the Most Prestigious Multinational CorporationsJob Title: Workforce Management Service specialist /leadQualification: Commerce GraduatesExperience: 6-11 YearsMust Have Skills:Workforce managementCapacity planningForecastingCustomer Acquisition Strategy & ImplementationData...

Your RoleDemand Forecasting: Analyze past trends and future projections to understand customer demand.Capacity Planning: Determine the resources (staff; equipment; etc.) needed to meet forecasted demand.Resource Allocation: Optimize resource allocation to meet demand while minimizing costs and ensuring service quality.Capacity Management: Monitor and adjust...

Build, maintain, update capacity planning files/models align forecasted demandAnalyze historical data call volumes AHT, shrinkage, attrition, productivity to project hiring plansWork closely finance, HR, ops to align workforce capacity budgets SLAs Required Candidate profileProvide proactive insights on staffing gaps, risks, recommendationsSupport long-term...

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.The Forecasting and Planning team leads a multi-market, strategic planning process...

Develop & maintain accurate capacity plans aligned with workload forecasts and staffing requirementsAnalyze historical performance, efficiency assumptions, & shrinkage to model Translate forecasts into actionable hiring and headcount plans Required Candidate profileCollaborate with Forecasting, Scheduling, and Cross-Functional teams to align capacity with...

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. The Forecasting and Planning team leads a multi-market, strategic planning...

Role OverviewThe Global Capacity Manager will own global workforce planning across regions, ensuring resources are aligned to business demand. This role requires strategic oversight of capacity, capability, and workforce tools, as well as client relationship management across agencies.Key ResponsibilitiesLead global capacity management across all hubs and...

Hiring: WFM Scheduler (3–6 Years Exp.) | Salary: ₹6.5–8 LPA | Contact Center Agent SchedulingLocation:[Specify if required]Experience:3–6 YearsCTC:₹6.5–8 LPAJob Description:We are hiring aWorkforce Management Schedulerresponsible foragent schedulingwithin a large-scale contact center. The role ensures optimized schedules, adherence, and staffing...