Work force management/ Capacity planning/Forecasting

3 days ago


Bengaluru, Karnataka, India Black And White Business Solutions Full time ₹ 10,00,000 - ₹ 14,00,000 per year

Greetings from Black and White business solutions

About Client

Hiring for One of the Most Prestigious Multinational Corporations

Job Title: Workforce Management Service specialist /lead

Qualification: Commerce Graduates

Experience: 6-11 Years

Must Have Skills:

  • Workforce management
  • Capacity planning
  • Forecasting
  • Customer Acquisition Strategy & Implementation
  • Data Science

Good to Have Skills:

Ability to read, write, and communicate in English in a business setting.

Roles and responsibilities

  • Lead workforce planning initiatives in alignment with business requirements.
  • Conduct capacity planning and forecasting to ensure optimal resource utilization.
  • Design and implement customer acquisition strategies to drive business expansion.
  • Partner with stakeholders across BPO, Healthcare, Retail, and BFSI sectors to deliver impactful solutions.
  • Ensure operational excellence by driving process improvements and adopting best practices.
  • In this role you would be an individual contributor and/or oversee a small work effort and/or team
  • Develop and execute workforce management strategies that align with the company's operational needs and service level targets.
  • Oversee forecasting processes, analyzing historical data and trends to accurately predict staffing needs and future workload demands.
  • Manage scheduling activities, ensuring efficient allocation of resources while considering employee preferences, skills, and compliance with regulations.

Location: Bangalore

CTC Range: Upto 14 LPA(lakh per annum)

Notice period: Immediate- 30 Days

Shift Timings: UK Shift

Mode of Interview: Virtual

Mode of Work: Work from Office

Mode of Hire: Permanent

--

Thanks & Regards,

Niveditha

HR Senior Analyst- TA-Delivery

Black and White Business Solutions Pvt Ltd

Bangalore, Karnataka, INDIA.

Direct Number: /WhatsApp @ | |

************** Please refer your Friends***************



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