Contact Centre Inbound Executive

Sky Service Distribution - RM-Sky Channel-Contact Centre InboundAttend inbound customer calls related to Retail Liabilities, ensuring prompt and satisfactory resolution of queries and service requests. Identify and convert opportunities for cross-selling banking products during customer interactions. Deliver quality communication and customer service within...

CEC Officer - Inbound - Credit Card-Customer Experience Center-Contact Centre Inbound CEC Officer - Inbound – Credit Cards Department Customer Experience Center Location Thane/Noida/Bangalore Reporting Relationship CEC – Team Leader - Inbound Position Grade Assistant Manager Job RoleTo Attend the inbound calls of customers in...

Job Description Manage bank staff and outsourced staff Responsibilities Minimum of 5 years experience in contact centre inbound / outbound ( Banking/NBFC process) Must have indepth knowledge of functioning of inbound and outbound contact centre Vendor Management, billing Must have experience in cross selling, sales target ,manage service levels, escalation...

We are seeking a professional and empathetic Information Centre Associate to be the first point of contact for patients and visitors. This role involves handling inbound and outbound calls, scheduling appointments, assisting with insurance-related documentation, and coordinating with various departments to ensure a smooth patient experience.More information...

Job Description As an 811 CEC Officer - Inbound, you will be the first point of contact for customers reaching out to Kotak 811 through the inbound channel. Your role is pivotal in ensuring a seamless customer experience by resolving queries, providing product information, and facilitating sales conversions. You will engage with potential and existing...

Job Description As an 811 CEC Officer Inbound, you will be the first point of contact for customers reaching out to Kotak 811 through the inbound channel. Your role is pivotal in ensuring a seamless customer experience by resolving queries, providing product information, and facilitating sales conversions. You will engage with potential and existing...

Job Title: Contact Centre RepresentativeDepartment: Contact Centre Wealth and Premier BankingShift: Flexible to work in UK/US Rotational ShiftsExperience: 0 -7 YearsInterview Mode:1st Round 3 online Assessment ( OPQ + CC-Sim + SVAR )2nd Round - Managerial round ( Face-to-Face Interview )3rd HR DiscussionJob SummaryJoin one of the worlds leading global...

Job Description The Sky Service Cards Relationship Manager is a vital role within our Sky Channel-Contact Centre Inbound department. You will be the first point of contact for customers, handling their queries, providing support, and offering an exceptional customer experience. This role is perfect for an individual who is passionate about building...

**Some careers have more impact than others.** If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to...

Job Description As an RM in our Sky Channel-Contact Centre Inbound department, you will be the voice of Kotak Mahindra Bank Ltd, offering exceptional customer service and support. Your primary focus will be on handling inbound calls from credit cardholders, addressing their queries, and ensuring a positive customer experience. This role is crucial in...