Program Manager and Scrum Master
2 weeks ago
DescriptionJob Category:Research and DevelopmentQMS Impact Category: DirectPosition SummaryWe're looking for a bold and driven Staff Software Program Manager / Scrum Master to help shape the future of connectivity across ASP's product portfolio. Based in our Bangalore IDC, this role sits at the heart of our Connected Future initiative, an exciting and fast-growing area of our business. You'll lead cross-functional efforts to deliver innovative SaaS solutions that connect our products and customers in smarter, more meaningful ways. If you thrive in dynamic environments, know how to navigate complexity, and are passionate about building what's next, we invite you to help define the future of ASP.Location: Hybrid working in the Bangalore IDC office 3-4 days/week as the local Connected Future team is in the office.Duties and ResponsibilitiesLead SaaS Program Delivery: Drive the end-to-end development and commercialization of software (SaaS) solutions, from concept to launch, ensuring alignment with strategic goals and customer needs.Orchestrate Cross-Functional Execution: Collaborate across product, engineering, design, and commercial teams to define scope, align priorities, and deliver high-quality outcomes within the Connected Future portfolio.Manage Complex, Concurrent Initiatives: Oversee multiple projects simultaneously, maintaining clarity on dependencies, risks, and resources while keeping the big picture in focus.Scrum Master Leadership: Serve as Scrum Master for Agile teams, facilitating sprint ceremonies, removing impediments, coaching on Agile principles, and driving continuous delivery of customer value.Apply Agile & FBS Methodologies: Utilize Agile frameworks and Fortive Business Systems (FBS) tools—such as Visual Project Management, Risk Register, Fortive Software System and Kaizen—to accelerate delivery and ensure transparency.Champion Customer-Centric Planning: Prioritize feature development through iterative planning, stakeholder engagement, and Lean Portfolio Management, grounded in customer feedback and strategic goals.Foster Innovation & Continuous Improvement: Cultivate a team culture that embraces new technologies, methodologies, and best practices to enhance product development and delivery.Communicate with Impact: Maintain strong stakeholder relationships through concise, regular updates on project status, risks, and opportunities for alignment.Exemplify Fortive Leadership Behaviors: Lead by example across the "Fortive 9" core behaviors: Customer-obsessed, Adaptable, Delivers Results, Strategic, Leads with FBS, Innovates for Impact, Inspires, Exhibits Courage, and Builds Extraordinary Teams.Other Duties:☐N/APerforms other duties assigned as neededQualificationsEducation: High School or Equivalent Associate's Degree Bachelor's Degree Master's Degree PhD DegreeBachelor's degree in Computer Science, Engineering, Business, or a related field. Advanced degree (Master's) preferred. Related Experience:8+ years of program management experience, with a strong focus on SaaS product development, commercialization, and cross-functional leadership. Proven success launching commercially viable SaaS solutions from concept through market delivery, ideally in regulated or high-complexity environments. 3+ years in the Medical Device industry (preferred), with working knowledge of regulatory standards such as 21CFR820 and ISO Experience in Agile and Lean methodologies, including Scrum, Kanban, and SAFe, to drive iterative development and continuous delivery. Strong understanding of SaaS business models, cloud technologies, and market dynamics, with the ability to translate strategy into execution. Demonstrated ability to lead large, global, and interdependent programs in technical domains, managing scope, risk, and stakeholder alignment. Hands-on experience with process improvement and metrics, including use of tools like Jira, Confluence, and Fortive Business Systems (FBS). Track record of mentoring and developing high-performing project teams, fostering innovation, accountability, and breakthrough thinking. Knowledge, Skills, Abilities, Certifications/Licenses, and Affiliations: (Include any required computer skills, regulatory knowledge, certifications, licenses, languages, cognitive and behavioral abilities etc.)Exceptional program and project management skills, with a proven ability to lead cross-functional teams through complex, high-impact initiatives. Strong Agile leadership, including hands-on experience as a Scrum Master and/or Release Train Engineer and familiarity with SAFe, Kanban, and Lean practices. Excellent communication and stakeholder engagement, with the ability to influence and present effectively to senior executives and global teams. Strategic thinking and business acumen, aligning program goals with broader organizational objectives and market opportunities. Results-driven mindset, focused on delivering high-quality, customer-centric SaaS solutions with measurable impact. Advanced problem-solving and decision-making skills, navigating ambiguity and driving clarity in fast-paced environments. High accountability and performance orientation, setting and raising standards, and holding teams to commitments. Inclusive leadership, fostering psychological safety, encouraging diverse perspectives, and promoting innovation. Metric-driven approach, leveraging KPIs, OKRs, and dashboards to track progress and drive continuous improvement. Proficiency in project and collaboration tools, including Microsoft Project, Jira, Confluence, Miro, and Microsoft Office Suite. Certification preferred: PMP, PgMP, PMI-ACP, Certified Scrum Master (CSM), or equivalent. Responsibility for Others and Internal Interactions ☐N/AThis role will report to the Director of PMO with strong dotted line to Director Software Connected FuturePotential internal interface activities that the position may encounter include:Sr. Leadership to present program progress, asks / problem solvingR&D Directors, Quality, Operations, Marketing, Regulatory Affairs, Service and Support on project planning/executionR&D managers and individual contributorsManagers and individual contributors from cross-functional groups planning and executing projects External Interactions ☐N/AVisit external partners, customer sites or market research facilities, occasionally Regular communication with development partners (e.g., product design companies) Physical & Work Environment Requirements Physical Requirements: The physical demands identified are representative of the physical requirements necessary for an employee to successfully perform the essential functions of this job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of this job. While performing the responsibilities of this job, the employee may be required to talk and hear.Work Environment (mark all that apply) Travel on the Job: Choose an item. ☒ Domestic ☒ International – up to 20%☒Scheduled Work Hours☐Shift Work☐On Call (Call in for Work)Approximate Position RequirementsStanding: 0-10%Kneeling: 0% Sitting: Up to 90%Walking: 0-10%Additional Work Environment Requirements ☒N/AWork in the Bangalore IDC office 3-4 days/week when the local Connected Future team is in the office Environmental, Health and SafetyAll managers and employees shall proactively support ASP's Environmental, Health and Safety (EHS) Policy by providing the necessary resources and giving equal emphasis with other functions such as production and quality. It is the duty of every manager and employee to:Ensure implementation of safety and environmental procedures, guidelines and standards.Evaluate employee compliance and enforce established safety and environmental procedures and rules.Create a safe work area environment, recognize safe activities, and reward good safety performance.Provide training to employees when:HiredTransferredNew substances, processes, procedures or equipment are introduced to the workplace and represent a new hazardMeasure safety performance and hold persons accountable for activities and results.Ensure that incidents are investigated to determine root cause, and that corrective actions are taken.Ensure employees wear required protective equipment.Ensure EHS inspections are conducted monthly and corrective actions are implemented.Occupational HazardsErgonomic Risk: Low Reproductive Health Risk:No Concern☐ Machine Operation ☐ Electrical Hazards☐ Laser Hazards ☐ Excessive Noise (>85 dB) ☐ Heights (> 6ft) ☐ Hazardous Chemicals/Fumes☐ Excessive Dust☐ Bloodborne Pathogen ☐ Biohazards (BBP and parts of LAH)☐ Extreme Heat/Cold☐ Other Hazards: Click or tap here to enter text.Powered Industrial Vehicles (PIV) Operation☒N/A☐Forklift☐Motorized Pallet Jack ☐Company Vehicle Lifting Requirement☒N/AChoose an item.☐ Ground to knees☐ Ground to Waist ☐ Ground to Shoulders ☐ Ground to Overhead ☐ Waist to Shoulders☐ Waist to OverheadRepetitive Hand Motions☐N/A☐ Twisting Motion ☒ Computer Entry☐ Simple Grasp ☐ Fine ManipulationAdditional Environmental, Health and Safety☒N/A ComplianceAll employees have a duty to comply with applicable laws, regulations, standards, ASP policies and procedures. This job description is intended to convey information essential to understanding the scope of this position and it is not intended to be an exhaustive list of skills, efforts, duties, responsibilities or working conditions associated with the position. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties of the job. SignaturesThe signatures below represent that the signers have read and understand the duties and responsibilities associated with this job description.. A scanned copy of the signed document is uploaded into the Document Management System. Employee Printed NameEmployee SignatureDateManager Printed NameManager SignatureDate
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