Program Manager and Scrum Master

Lead SaaS Program Delivery: Drive the end-to-end development and commercialization of software (SaaS) solutions, from concept to launch, ensuring alignment with strategic goals and customer needs. Orchestrate Cross-Functional Execution: Collaborate across product, engineering, design, and commercial teams to define scope, align priorities, and deliver high-quality outcomes within the Connected Future portfolio. Manage Complex, Concurrent Initiatives: Oversee multiple projects simultaneously, maintaining clarity on dependencies, risks, and resources while keeping the big picture in focus. Scrum Master Leadership: Serve as Scrum Master for Agile teams, facilitating sprint ceremonies, removing impediments, coaching on Agile principles, and driving continuous delivery of customer value. Champion Customer-Centric Planning: Prioritize feature development through iterative planning, stakeholder engagement, and Lean Portfolio Management, grounded in customer feedback and strategic goals. Foster Innovation & Continuous Improvement: Cultivate a team culture that embraces new technologies, methodologies, and best practices to enhance product development and delivery. Communicate with Impact: Maintain strong stakeholder relationships through concise, regular updates on project status, risks, and opportunities for alignment. | ☐N/A Sr. Leadership to present program progress, asks / problem solving R&D Directors, Quality, Operations, Marketing, Regulatory Affairs, Service and Support on project planning/execution R&D managers and individual contributors Managers and individual contributors from cross-functional groups planning and executing projects Ensure implementation of safety and environmental procedures, guidelines and standards. Evaluate employee compliance and enforce established safety and environmental procedures and rules. Create a safe work area environment, recognize safe activities, and reward good safety performance. Ensure that incidents are investigated to determine root cause, and that corrective actions are taken. Ensure employees wear required protective equipment. Ensure EHS inspections are conducted monthly and corrective actions are implemented.
--- All employees have a duty to comply with applicable laws, regulations, standards, ASP policies and procedures. This job description is intended to convey information essential to understanding the scope of this position and it is not intended to be an exhaustive list of skills, efforts, duties, responsibilities or working conditions associated with the position. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties of the job. Signatures | ---|--- The signatures below represent that the signers have read and understand the duties and responsibilities associated with this job description.. A scanned copy of the signed document is uploaded into the Document Management System. | | | ---|---|--- Employee Printed Name | Employee Signature | Date | | Manager Printed Name | Manager Signature | Date High School or Equivalent Associate's Degree Bachelor's Degree Master's Degree PhD Degree Bachelor's degree in Computer Science, Engineering, Business, or a related field. 8+ years of program management experience, with a strong focus on SaaS product development, commercialization, and cross-functional leadership. Proven success launching commercially viable SaaS solutions from concept through market delivery, ideally in regulated or high-complexity environments. 3+ years in the Medical Device industry (preferred), with working knowledge of regulatory standards such as 21CFR820 and ISO Experience in Agile and Lean methodologies, including Scrum, Kanban, and SAFe, to drive iterative development and continuous delivery. Strong understanding of SaaS business models, cloud technologies, and market dynamics, with the ability to translate strategy into execution. Demonstrated ability to lead large, global, and interdependent programs in technical domains, managing scope, risk, and stakeholder alignment. Track record of mentoring and developing high-performing project teams, fostering innovation, accountability, and breakthrough thinking. (Include any required computer skills, regulatory knowledge, certifications, licenses, languages, cognitive and behavioral abilities etc.) Exceptional program and project management skills, with a proven ability to lead cross-functional teams through complex, high-impact initiatives. Strong Agile leadership, including hands-on experience as a Scrum Master and/or Release Train Engineer and familiarity with SAFe, Kanban, and Lean practices. Excellent communication and stakeholder engagement, with the ability to influence and present effectively to senior executives and global teams. Strategic thinking and business acumen, aligning program goals with broader organizational objectives and market opportunities. Results-driven mindset, focused on delivering high-quality, customer-centric SaaS solutions with measurable impact. Advanced problem-solving and decision-making skills, navigating ambiguity and driving clarity in fast-paced environments. High accountability and performance orientation, setting and raising standards, and holding teams to commitments. Inclusive leadership, fostering psychological safety, encouraging diverse perspectives, and promoting innovation. Metric-driven approach, leveraging KPIs, OKRs, and dashboards to track progress and drive continuous improvement. Proficiency in project and collaboration tools, including Microsoft Project, Jira, Confluence, Miro, and Microsoft Office Suite. Certification preferred: PMP, PgMP, PMI-ACP, Certified Scrum Master (CSM), or equivalent.
--- The physical demands identified are representative of the physical requirements necessary for an employee to successfully perform the essential functions of this job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of this job. While performing the responsibilities of this job, the employee may be required to talk and hear. Standing: 0-10% Kneeling: 0% | Sitting: Up to 90% Walking: 0-10% Additional Work Environment Requirements | ☒N/A Work in the Bangalore IDC office 3-4 days/week when the local Connected Future team is in the office | | | | Environmental, Health and Safety --- All managers and employees shall proactively support ASP's Environmental, Health and Safety (EHS) Policy by providing the necessary resources and giving equal emphasis with other functions such as production and quality. | ☒N/A Choose an item. ☐ Ground to knees ☐ Ground to Waist ☐ Ground to Shoulders | ☐ Ground to Overhead ☐ Waist to Shoulders ☐ Waist to Overhead Repetitive Hand Motions | ☐N/A ☐ Twisting Motion ☒ Computer Entry | ☐ Simple Grasp ☐ Fine Manipulation

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