Manager (Service)
5 days ago
Job description
Identifying and developing/generating the Revamp business opportunities/Sales funnel for Machine/Equipment sales with new and existing customers through existing Customer base, Open Market and channels by utilizing product knowledge & applications experience in the HVAC market.
Ensures quality standards are maintained for both pre-sale and post-sale customer support and order fulfillment
Build relationships with new and existing customers, contractors, engineering and architectural firms
Initiate sales process, Focus on Prequalifying in Govt. tenders/ reverse auctions and other customers with Technical submissions and statutory requirements in line with BOQ.
Preparation of sales proposals, estimates, BOQ/BOM, follow ups with the concern client team and ensure to close orders with expected AGM in line with ABP
Process and analyze feasibility assessments and/or all bid documents for Tenders and reverse auctions, in coordination with HVAC consultants /Govt. Officials
7.Achieve Revamp sales target as per ABP
8.Handling the existing Channels and hand hold those accounts to generate constant business.
Monitor Competition, provide information to the reporting manager and discuss to arrive at suitable action.
Payment Tracking and collections as per TOP and should have good knowledge on receivable management.
below are the required skillsets,
-Knowledge on commercial air conditioning products like Ducted, Packed Air conditioners, VRF and Split AC`s.
-Channel Management
-Good Negotiation Skills
-Business Acumen
-Effective Communication
-Team Player
-Ability to build customer relationships quickly and effectively
-Strong Interpersonal, presentation and selling skills.
Job Type: Permanent
Pay: ₹25, ₹35,000.00 per month
Benefits:
- Cell phone reimbursement
- Paid sick time
- Provident Fund
Work Location: In person
-
Client Servicing Executive
2 weeks ago
Salt Lake, Kolkata, West Bengal, India Giftlaya Full time**Key Responsibilities** - Act as the primary point of contact for clients, ensuring seamless communication from inquiry to post-service support. - Understand customer requirements and coordinate with the operations/decoration teams to ensure flawless execution of services. - Build and maintain strong relationships with clients, focusing on repeat business...
-
Customer Service Assistant
7 days ago
Salt Lake, Kolkata, West Bengal, India Illicium Motors Private Limited Full timeWe are a leading battery manufacturing company, committed to delivering high-quality products and excellent customer service. We are looking for a Customer Service Associate to join our Kolkata office and be the first point of contact for our customers. **Key Responsibilities**: - Receive and manage all inquiry calls efficiently. - Keep proper follow-ups...
-
Legal Support Services
2 weeks ago
Salt Lake, Kolkata, West Bengal, India Banshi Professional & Management Services Private Limited Full timeWe are a fast-growing legal consulting company offering expert legal solutions and support services to individuals and businesses. Our mission is to simplify legal processes and provide accessible, affordable legal guidance. We are looking for a dynamic and client-focused individual to join our team as a **Legal Support Services Executive**. **Key...
-
Customer Service Associate
1 week ago
Salt Lake, Kolkata, West Bengal, India Peoplemint Consultants Full time**Responsibilities**: 2. **Resolve customer issues** : Troubleshoot and resolve customer complaints, concerns, or issues related to products or services. 3. **Provide product/service information** : Educate customers on product features, benefits, and usage. 4. **Process customer requests** : Handle customer requests, such as orders, returns, or...
-
Client Servicing Executive
3 days ago
Salt Lake, Kolkata, West Bengal, India Brrandom Full timeAbout BRRANDOM Brrandom is a full service integrated digital creative and advertising agency from Kolkata with expertise in digital marketing, advertising, new-age branding, social media, AI/ML, analytics and audio-visual production. We decided to bring our unique superpowers together to form one lethal team. We work together as a team with our clients. Our...
-
Buffet Service Person
7 days ago
Salt Lake, Kolkata, West Bengal, India Uuc Hospitality Full time**Job Title: Buffet Service Person** **Location**: We Madam, Salt Lake Sector V, Kolkata **Experience**: 0-2 years in buffet service **Salary**: Up to ₹20,000 per month We Madam is seeking a dedicated and enthusiastic Buffet Service Person to join our team in Salt Lake Sector V, Kolkata. If you have 1-2 years of experience in buffet service and a...
-
Customer Service Representative
2 weeks ago
Salt Lake, Kolkata, West Bengal, India Innov Ultra Business Services Full time**Job Title: International E-commerce Customer Service Representative** We are seeking passionate individuals to join our team as International E-commerce Customer Service Representatives. In this role, you will be responsible for providing exceptional customer support via voice and chat channels to our global clientele. As the first point of contact, you...
-
Graphics Designer
7 days ago
Salt Lake, Kolkata, West Bengal, India MN Enforcement Service Full time**Job Title**: Graphic Designer **Salary Range**: ₹10,000 - ₹20,000 per month **Experience**: 1 to 2 years **Job Type**: Full-Time **Key Responsibilities**: - Design visually appealing graphics for social media, websites, advertisements, brochures, and other marketing materials. - Create layouts, illustrations, and visual assets that align with the...
-
Sr Advisor Customer Service
2 weeks ago
Salt Lake, Kolkata, West Bengal, India Salescom Services Full time ₹ 25,000 - ₹ 60,000 per yearJob Brief:Role: Senior Advisor Customer ServiceIndustry: Telecoms, Managed IT, SecurityMarket Place: United Kingdom.Nature: Inbound client service calls, live chats & client emails, customer happiness & customer success, resolve tickets, meet SLAs, performance under stringent audit conditions, subject matter expert.Role Pre-requisites: -Minimum 12 months'...
-
Front Office/customer Service
5 days ago
Salt Lake, Kolkata, West Bengal, India Emopract Private Limited Full timePosition Title: Front Office cum Admin Executive **Job Description**: Key Responsibilities: - Serve as the first point of contact for visitors, clients, and vendors, providing exceptional customer service and ensuring a welcoming environment. - Handle front office duties including maintaining cleanliness, organizing files, and managing office supplies. -...