Client Servicing Executive

6 days ago

Salt Lake Kolkata West Bengal, India Giftlaya Full time

**Key Responsibilities**
- Act as the primary point of contact for clients, ensuring seamless communication from inquiry to post-service support.
- Understand customer requirements and coordinate with the operations/decoration teams to ensure flawless execution of services.
- Build and maintain strong relationships with clients, focusing on repeat business and referrals.
- Manage bookings, track progress, and ensure timely delivery of services (decorations, gifts, cakes, flowers, etc.).
- Resolve client concerns or complaints quickly to maintain a high level of satisfaction.
- Work closely with the sales and marketing teams to upsell/cross-sell Giftlaya’s services.
- Maintain accurate records of interactions, bookings, and feedback in CRM tools.

**Key Skills Required**
- Excellent communication skills (Hindi & English fluency is a must).
- Strong client relationship management and problem-solving skills.
- Ability to multitask and work in a fast-paced environment.
- A customer-first attitude with patience and empathy.
- Basic computer skills (MS Office, CRM/ERP knowledge preferred).

**Qualifications**
- Graduate in any discipline (MBA preferred but not mandatory).
- 1-2 years of experience in client servicing, customer support, or sales (freshers with excellent communication skills may also apply).

**Perks & Benefits**
- Competitive salary with performance-based incentives.
- Opportunity to grow with a fast-scaling national brand.
- Dynamic and youthful work environment.
- Employee discounts on Giftlaya services.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹28,000.00 per month

**Benefits**:

- Health insurance
- Paid time off

**Education**:

- Bachelor's (required)

**Experience**:

- Customer relationship management: 1 year (required)
- Communication skills: 1 year (required)

**Language**:

- English (required)
- Hindi (required)

Work Location: In person

**Speak with the employer**
+91 9088831541

  • Client Servicing Executive

    5 hours ago

    Salt Lake, Kolkata, West Bengal, India Sprout Road Full time

    We are seeking a Client Servicing Executive to manage and grow high-volume client relationships, ensuring their digital needs (Website, SEM, Ads) are met. You'll collaborate with internal teams, propose solutions, and stay updated on industry trends to drive client satisfaction and revenue growth. Excellent communication, time management, and strategic...

  • Client Servicing Executive

    2 weeks ago

    Salt Lake, Kolkata, West Bengal, India Brrandom Full time

    **About BRRANDOM** Brrandom is a full service integrated digital creative and advertising agency from Kolkata with expertise in digital marketing, advertising, new-age branding, social media, AI/ML, analytics and audio-visual production. We decided to bring our unique superpowers together to form one lethal team. We work together as a team with our clients....

  • Client Servicing Executive

    2 weeks ago

    Salt Lake, Kolkata, West Bengal, India Brrandom Full time

    Primary Responsibilities: - Engage with clients to comprehend their requirements, participate in campaign planning, and oversee the management of campaigns, while regularly evaluating and proposing solutions to enhance the brand's positioning. - Demonstrate a comprehensive understanding of the strategies devised for the accounts under your supervision. -...

  • Client Relationship Executive

    1 week ago

    Kolkata, India Executive Hunters Full time

    **JOB DESCRIPTION**: **Role - **Client Relationship Executive **Location** - Kolkata West Bengal Budget - 15K - 20K Monthly **Expereince**: - 0 - 6 Month **Job Role & Responsibilities** - Maintaining Healthy Relations with The Client - Develop and Manage Relationships with Clients - Create Plans to Address Clients' Business Needs - Providing Clients...

  • Client Servicing Executive

    4 hours ago

    Kolkata, West Bengal, India Genesis Full time

    We are looking for a an **Account Executive **for **Genesis Advertising **with at least 2 years of experience in client servicing**.** This is a full-time on-site role located in Kolkata. **Responsibilities**: - Building relationships with clients through the provision of exceptional after-sales service. - Understanding the needs and desires of clients -...

  • Client Success Executive

    2 weeks ago

    Salt Lake, Kolkata, West Bengal, India Elvira Infotech Private Limited Full time

    **ob Summary**: Seeking an experienced **Client Success Executive** with a **technical background, project management expertise, strong client communication skills, and pricing knowledge**. Responsible for project execution, team coordination, client interactions, and ensuring cost-effective delivery. **Job Description**: - Manage client relationships and...

  • International Client Relation Executive

    1 week ago

    Salt Lake, Kolkata, West Bengal, India Altis Infonet Private Limited Full time

    **Key Responsibilities**: - Identify and target potential international clients using various online platforms, databases and business directories. - Craft compelling business proposals and respond promptly to client inquiries across multiple digital channels. - Negotiate contracts, pricing structures and service agreements tailored to client needs and...

  • International Client Relation Executive

    1 week ago

    Salt Lake, Kolkata, West Bengal, India Altis Infonet Pvt Ltd Full time

    **Key Responsibilities**: - Identify and target potential international clients using various online platforms, databases and business directories. - Craft compelling business proposals and respond promptly to client inquiries across multiple digital channels. - Negotiate contracts, pricing structures and service agreements tailored to client needs and...

  • Legal Client Service Coordinator

    2 weeks ago

    Salt Lake, Kolkata, West Bengal, India Banshi Professional & Management Services Private Limited Full time

    Banshi Professional Hiring Legal Client Service Assistant for Salt Lake SDF Branch. **Resposibilities** - Knowing all the details of the product or service offerings. - Regularly updating and obtaining the lists of individual contact details. - Meet and exceed sales target set by the organization. - Stay updated with market trends to better serve...

  • Assisting Clients

    2 days ago

    Salt Lake, Kolkata, West Bengal, India Calltawk Solution LLC- FZ Full time

    **Job Title**: Client Assistance Executive (Female) **Company**: HOOQx **Location**: Salt Lake, Sector V, Kolkata **Responsibilities**: - Act as a point of contact between the company and international clients - Coordinate with internal teams to ensure timely delivery of client requirements - Prepare and maintain reports, documentation, and project...