Client Servicing Executive

4 days ago


Salt Lake Kolkata West Bengal, India Brrandom Full time

**About BRRANDOM**

Brrandom is a full service integrated digital creative and advertising agency from Kolkata with expertise in digital marketing, advertising, new-age branding, social media, AI/ML, analytics and audio-visual production. We decided to bring our unique superpowers together to form one lethal team. We work together as a team with our clients. Our group of experienced marketers take the time to listen to your unique needs. We enjoy during the heavy lifting while carrying out a seamless execution for our clients. All our solutions begin with brand research and all our work is catered to enhance and work with the brand. We are always exploring the new, always innovating, with a focus on creative storytelling.

**Role Overview**: As a Client Servicing Executive, you will be the primary point of contact for our clients, ensuring their needs are met and their issues are resolved promptly. Your role is important in building and maintaining strong client relationships, ensuring a positive client experience, and supporting our overall business objectives.

**Primary Responsibilities**:
Engage with clients to comprehend their requirements, participate in campaign planning, and oversee the management of campaigns, while regularly evaluating and proposing solutions to enhance the brand's positioning.

Demonstrate a comprehensive understanding of the strategies devised for the accounts under your supervision.

Formulate monthly digital marketing plans aligned with brand objectives, based on client briefs.

Preserve and enhance the design aesthetics of the brand, consistently striving to elevate its imagery.

Implement strategies effectively and within established timelines.

Set project timelines according to brand priorities, managing client expectations by providing timely updates on various activities. - Report on brand performance to clients as outlined in the agreed-upon scope.

Gather regular feedback from clients regarding the quality of work and areas for improvement.

Identify insights from reports and incorporate suggestions into the overall strategy.

Monitor and manage monthly, quarterly, and annual budgets for assigned brands, following Annual Operating Plans (AOPs) or quarterly planning activities.

Identify opportunities for providing integrated services to existing clients.

Plan and contribute to the implementation of integrated strategies for brands, aiming to drive business value.

Act as the primary custodian for the brand in integrated accounts.

Identify opportunities within the teams to take on additional business/projects

**Qualifications**:

- **Education**: Bachelor’s degree in Marketing, Communications, or a related field.
- **Experience**: 2/3 years of experience in client servicing, account management, or a similar role. Clear understanding and experience in the domain of social media and working knowledge of technical aspects of digital marketing is required.
- **Skills**:

- Excellent verbal and written communication skills.
- Strong problem-solving and organizational abilities.
- Ability to manage multiple tasks and priorities effectively.
- A client-focused mindset with a strong commitment to delivering exceptional service.

**Job Types**: Full-time, Permanent

Pay: ₹25,000.00 - ₹35,000.00 per month

Schedule:

- Day shift

**Experience**:

- total work: 2 years (required)

Work Location: In person



  • Salt Lake, Kolkata, West Bengal, India Brrandom Full time

    About BRRANDOM Brrandom is a full service integrated digital creative and advertising agency from Kolkata with expertise in digital marketing, advertising, new-age branding, social media, AI/ML, analytics and audio-visual production. We decided to bring our unique superpowers together to form one lethal team. We work together as a team with our clients. Our...


  • Salt Lake, Kolkata, West Bengal, India Brrandom Full time

    Primary Responsibilities: - Engage with clients to comprehend their requirements, participate in campaign planning, and oversee the management of campaigns, while regularly evaluating and proposing solutions to enhance the brand's positioning. - Demonstrate a comprehensive understanding of the strategies devised for the accounts under your supervision. -...


  • Salt Lake, Kolkata, West Bengal, India Brrandom Full time

    Primary Responsibilities: - Engage with clients to comprehend their requirements, participate in campaign planning, and oversee the management of campaigns, while regularly evaluating and proposing solutions to enhance the brand's positioning. - Demonstrate a comprehensive understanding of the strategies devised for the accounts under your supervision. -...


  • Salt Lake, Kolkata, West Bengal, India Xpert Full time

    _**About Xpert**_ is an Audience Data Platform for brands to target their Ads better & improve their marketing ROI. We analyse transaction data to build out audience lists - which then get targeted via Ads on Facebook, Instagram & Google. We're a small, young & passionate team of operators, developers, data scientists & researchers. - **Job Summary**:_ As...


  • Salt Lake, Kolkata, West Bengal, India Chanak Resources Solution Private Limited Full time

    **Job Title**: Client Service Executive - Banquet & Events (Female) **Location**: Sector II, Salt Lake City, Kolkata **Working Hours**: 12:00 PM - 9:00 PM **Requirements**: - Age: 30-40 years - 2-3 years of experience in client service, hospitality, or event coordination - Smart, presentable, and strong communication skills - Dress code: Saree (must be...


  • Kolkata, West Bengal, India Genesis Full time

    We are looking for a **Senior Account Executive **for **Genesis Advertising **with at least 2 years of experience in client servicing**.** This is a full-time on-site role located in Kolkata. **Responsibilities**: - Building relationships with clients through the provision of exceptional after-sales service. - Understanding the needs and desires of...


  • Salt Lake, Kolkata, West Bengal, India ISOAH Data Securities Pvt. Ltd. Full time

    As a Client Relationship Executive at the Indian School of Ethical Hacking in Kolkata, your primary responsibilities revolve around maintaining and enhancing relationships with clients, particularly schools and colleges. Your job role encompasses various tasks related to marketing, sales, and client engagement within the education sector. Here's a breakdown...


  • Kolkata, West Bengal, India Nico Digital Full time

    To be a part of the Account Managing/Client Servicing function with the ability to handle a wide portfolio of branding services, graphic design services, creative services, and other related tasks. Must have prior exposure in related fields of work, preferably in a creative, or design agency. **CTC**:20,000/- to 30,000/- p.m. **Responsibilities** -...


  • Salt Lake, Kolkata, West Bengal, India PrimeView Production and Entertainment Pvt Ltd Full time

    We are looking for a motivated and results-driven Telecaller to join our team. As a Telecaller, you will be responsible for contacting potential and existing customers over the phone to promote products/services, generate leads, and provide information. **Key Responsibilities**: - Make outbound calls to potential customers and explain products/services. -...


  • Kolkata, West Bengal, India Genesis Full time

    2-3years of relevant experience in client servicing, account management, or similar roles within an advertising agency. **Skills and Expertise**: - Strong knowledge of ATL, BTL, and digital marketing strategies and execution. - Familiarity with agency work processes and the ability to manage end-to-end campaign lifecycles. - Excellent understanding of...