Client Servicing Digital Marketing Executive

3 days ago

Salt Lake Kolkata West Bengal, India Xpert Full time

_**About Xpert**_

is an Audience Data Platform for brands to target their Ads better & improve their marketing ROI. We analyse transaction data to build out audience lists - which then get targeted via Ads on Facebook, Instagram & Google. We're a small, young & passionate team of operators, developers, data scientists & researchers.
- **Job Summary**:_

As a Client Servicing Executive at Xpert, you will play a pivotal role in ensuring our clients receive exceptional service and value from our platform. You will be responsible for managing client relationships, understanding their business needs, and providing tailored solutions to help them achieve their marketing and customer engagement goals. Your ability to communicate effectively, understand client requirements, and collaborate with internal teams will be key to your success in this role.
- **Key Responsibilities**:_
- Build and maintain strong relationships with clients, acting as their primary point of contact. Understand their business objectives, challenges, and opportunities to provide effective solutions.
- Ensure timely and accurate delivery of services and solutions to clients. Coordinate with internal teams, including sales, marketing, and product development, to meet client expectations.
- Guide new clients through the onboarding process, ensuring they are fully equipped to utilise the Xpert.chat platform. Provide training and support as needed.
- Address client issues and concerns promptly and effectively. Work closely with technical support and other teams to resolve any challenges that arise.
- Provide regular updates and reports to clients on the performance of their campaigns and the value derived from the Xpert.chat platform. Present insights and recommendations to optimise their usage of the platform.
- Identify opportunities for upselling and cross-selling additional services or features that align with the client's business goals.
- Gather client feedback and insights to inform product development and service enhancements. Advocate for client needs within the organisation.
- **Qualifications**:_
- Prior experience in managing digital campaigns and an understanding of key metrics and strategies.
- Strong communication and interpersonal skills, with the ability to build rapport with clients.
- Excellent problem-solving skills and a proactive approach to addressing client needs.
- Ability to work collaboratively with cross-functional teams.
- **What We Offer**:_
- Competitive salary and performance-based incentives.
- Opportunity to work with a dynamic and innovative team.
- Professional development and growth opportunities.
- A positive and inclusive work environment.

Work Location: In person

Application Deadline: 10/09/2024

  • Client Servicing Executive

    2 days ago

    Salt Lake, Kolkata, West Bengal, India Brrandom Full time

    About BRRANDOM Brrandom is a full service integrated digital creative and advertising agency from Kolkata with expertise in digital marketing, advertising, new-age branding, social media, AI/ML, analytics and audio-visual production. We decided to bring our unique superpowers together to form one lethal team. We work together as a team with our clients. Our...

  • Digital Marketing Executive

    4 days ago

    Salt Lake, Kolkata, West Bengal, India TP Digital Technologies Full time

    Responsibilities: Develop, implement, and manage comprehensive digital marketing strategies to drive online traffic and lead generation. Analyze and report on the performance of digital marketing campaigns, using data-driven insights to optimize strategies. Collaborate with cross-functional teams to ensure alignment between digital marketing efforts and...

  • Digital Marketing Executive

    3 days ago

    Salt Lake, Kolkata, West Bengal, India TP Digital Technologies Full time

    Responsibilities: Develop, implement, and manage comprehensive digital marketing strategies to drive online traffic and lead generation. Analyze and report on the performance of digital marketing campaigns, using data-driven insights to optimize strategies. Collaborate with cross-functional teams to ensure alignment between digital marketing efforts and...

  • Client Servicing Executive

    1 day ago

    Kandivali West, Mumbai, Maharashtra, India Promnitech Digital Full time

    Adv Media is the digital marketing agency in Mumbai, India. We have helped many real estate developers, doctors, and education/schools/ institutes generate high-quality leads through your digital marketing strategy, and we can help you, too, grow your brand/business online. **Full job description** **Responsibilities**: - Act as the point of contact for...

  • Digital Marketing Executive

    2 days ago

    Salt Lake, Kolkata, West Bengal, India Oneness Tech Solutions Full time

    **Job Highlights**: Position: Digital Marketing Executive Location: Kolkata Experience: 0.6 - 3 years Qualification: Graduation **Required Skills**: SEO SEM Social Media Marketing Web Analytics GraphicDesign Website Design Video Editing SocialMediaCampaignDesign Paid search Google AdWords Some knowledge of visual marketing We are looking for an...

  • Digital Marketing Executive

    5 hours ago

    Salt Lake, Kolkata, West Bengal, India HAHALOLO SOCIAL NETWORK & TRAVEL INC Full time

    **Digital Marketing Executive responsibilities include**: - Assisting in the formulation of strategies to build a lasting digital connection with consumers - Planning and monitoring the ongoing company presence on social media - Launching optimized online advertisements to increase company and brand awareness **Job brief** We are looking for an...

  • Digital Marketing Executive

    5 hours ago

    Salt Lake, Kolkata, West Bengal, India HAHALOLO SOCIAL NETWORK & TRAVEL INC Full time

    **Digital Marketing Executive responsibilities include**: - Assisting in the formulation of strategies to build a lasting digital connection with consumers - Planning and monitoring the ongoing company presence on social media - Launching optimized online advertisements to increase company and brand awareness **Job brief** We are looking for an...

  • Digital Marketing Executive

    4 days ago

    Salt Lake, Kolkata, West Bengal, India Ethane Web Technologies Pvt Ltd Full time

    **ETHANE WEB TECHNOLOGIES IS HIRING!!!!** On-time salary, Exciting work culture, 5 Days working, Flexible timing, Paid Sick Leaves, Leave encashment, Yearly Appraisal!!! Designation - Digital Marketing Executive Location - Salt Lake, Sector V - Kolkata Experience - 1-5 year Salary - Best in industry We are looking for a **Digital Marketing Specialist...

  • Client Servicing Executive

    1 day ago

    Salt Lake, Kolkata, West Bengal, India Brrandom Full time

    Primary Responsibilities: - Engage with clients to comprehend their requirements, participate in campaign planning, and oversee the management of campaigns, while regularly evaluating and proposing solutions to enhance the brand's positioning. - Demonstrate a comprehensive understanding of the strategies devised for the accounts under your supervision. -...

  • Digital Sales

    1 day ago

    Salt Lake, Kolkata, West Bengal, India Digicliff Full time

    **Job description**: - To generate B2B lead generation for Information Technology services such as APP & Website development, E-commerce, IT managed services, Digital Marketing services - To handle clients query, prepare presentations, follow up and actively involved in the pre-sale process - To research and analyse clients requirements and present digital...