Customer Associate
5 days ago
Key Responsibilities
- Customer Support Excellence
● Handle customer queries via email, phone, WhatsApp, and social media
● Explain our products with accuracy and empathy
● Recommend supplement choices based on customer needs
● Resolve complaints with patience and creative problem-solving
● Follow up to ensure satisfaction and collect feedback
- Influencer and Partnership Communication
● Reach out to relevant influencers and content creators in the wellness space
● Manage onboarding, content coordination, and communication
● Maintain relationships with current brand partners and ambassadors
Requirements
Language Skills
● Must be fluent in English and Hindi (spoken and written)
● Tamil proficiency is a strong bonus
● Clear and engaging communication across all platforms
Personal Qualities
● Genuine interest in health, fitness, and wellness
● Problem-solver with emotional intelligence and resilience
● Eagerness to learn and grow in a fast-moving space
Calm and composed under pressure or during tough conversations
Job Types: Full-time, Permanent, Fresher
Pay: ₹12, ₹15,000.00 per month
Application Question(s):
- Are you a fresher?
Language:
- English & Hindi Fluently? (Preferred)
Work Location: In person
Speak with the employer
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