Email Backend
2 weeks ago
Roles and Responsibility
- Manage and process large volumes of emails efficiently.
- Provide excellent customer service through various communication channels.
- Collaborate with team members to achieve common goals.
- Develop and implement process improvements to boost productivity.
- Maintain accurate records and reports of email interactions.
- Ensure compliance with company policies and procedures.
Job Requirements
- Strong understanding of email backend operations and non-voice processes.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and meet deadlines.
- Proficient in using computer applications and software.
- Strong analytical and organizational skills.
- Ability to work collaboratively as part of a team.
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