Quality Analyst BPO

Job DescriptionVineforce IT Services Pvt Ltd is looking for the proficient Quality Analyst who can meet our client requirements. Candidates should be able Implement and monitor test scripts to assess functionality, reliability, performance, and quality of the service or product.Quality Analyst Responsibilities:Develop and execute test plans to ensure that...

We are looking for a proactive and detail-orientedWorkforce Management (WFM) Executiveto join our BPO Operations team. The ideal candidate will have prior experience inBPO workforce planning, scheduling, and real-time management, with an added advantage for those who have handledtravel industry processes.You will play a key role in ensuring staffing...

Job Title: BPO Interns Night ShiftLocation: Mohali, PunjabType: Full-time InternshipAbout the Role:We're seeking enthusiastic BPO Interns who are eager to learn and gain hands-on experience in customer support. This internship is ideal for freshers or students looking to start their career in the BPO industry.Key Responsibilities:Assist in handling customer...

Job SummarybCoder castle pvt. ltd.Address:- F-250, Industrial area, Phase 8B, Sector 74, Mohali Punjab5 days working jobWe are looking for an enthusiastic and detail-oriented Quality Analyst to join our QA team. The ideal candidate will have 6 months of hands-on experience in manual testing, a strong eye for detail, and the ability to ensure product quality...

Roles and ResponsibilitiesConduct call audits to identify areas of improvement in customer service quality.Provide feedback to agents on their performance, highlighting strengths and weaknesses.Monitor calls using BPI tools to ensure adherence to quality standards.Perform quality monitoring activities to maintain high-quality services.Identify opportunities...

Job Description:We are seeking a meticulous and detail-oriented Call Quality Analyst to join our team. The Call Quality Analyst will monitor and evaluate the quality of calls made by our customer service representatives and Sales team to ensure compliance with company policies and standards. The ideal candidate will have excellent communication skills, a...

Job Title: Quality Analyst (Manual Testing)Location: MohaliExperience: 1 Year (Manual Testing)About the Role:We are looking for a passionate Quality Analyst to join our team. The ideal candidate will have hands-on experience in manual testing, with a focus on websites, Shopify apps, and e-commerce platforms. Strong English skills and effective communication...

About the RoleWe're looking for a passionate and detail-oriented Quality Analyst (QA) to join our team. The ideal candidate should have hands-on experience in manual testing and a good understanding of web development processes. You'll play a key role in ensuring our web applications meet the highest standards of quality, performance, and user experience.Key...

Job Description – Process ManagerLocation: Mohali, ChandigarhCompany: Lakhera Global Services Pvt. Ltd.Industry: Multi-Project Business OperationsAbout UsLakhera Global Services Pvt. Ltd. is a leading organization in education marketing, working with top universities across India. As part of our growth vision, we are transitioning into a process-driven,...

Job Description: Quality Manager (BPO Industry)About the RoleWe are seeking a highly experienced and meticulous Quality Manager to join our team, specializing in the Business Process Outsourcing (BPO) industry. The ideal candidate will be responsible for developing, implementing, and managing our quality assurance framework to ensure exceptional service...