Quality Analyst

We are urgently hiring for a Quality AnalystJob Summary:We are looking for a detail-oriented and proactive Quality Analyst to join our team. The role involves ensuring the delivery of high-quality software by performing manual and automated testing, identifying bugs, and collaborating with developers to resolve issues.Key Responsibilities:Review...

Job Summary: The Quality Analyst is responsible for ensuring the quality of customer interactions and processes in the BPO. This role involves monitoring and evaluating calls, providing feedback to improve performance, and implementing quality improvement initiatives. Key Responsibilities: Call Monitoring: Listen to and review calls for accuracy,...

Roles and Responsibilities – Senior Quality AnalystClient Account Delivery ManagementOversee projects from the same client and ensure timely, high-quality deliveries.Serve as the main QA point-of-contact for the client: attend regular calls, provide project updates, and proactively address issues.Coordinate with project managers, developers, and...

We are seeking a proactive and detailed-oriented Quality Analyst with hands-on experience in manual and automation testing.The ideal candidate will have strong communication skills, capable of interacting with the international clients to understand requirements and provide regular project updates.Key Responsibilities:QA Process Management: Apply...

About Us:Rudra Innovative Software Pvt. Ltd. is a growing IT services company working on diverse global projects. We are looking for a passionate and detail-oriented QA Manual Tester with basic exposure to Automation to join our dynamic team.Key Responsibilities:Perform manual testing of web and mobile applications.Create, review, and execute test cases,...

About Us:We as Primotech are as an IT Global Solutions company. We've been delivering software development and IT projects from several big enterprises to small and medium-sized businesses. We blend agile methodologies with technical expertise to take business to the next level.What We Are Looking for:We are looking for a highly skilled and experienced Sr....

Roles and Responsibilities Conduct quality audits, call audits, and call monitoring to ensure adherence to quality standards. Develop and maintain process documentation for quality control procedures. Analyze data using QC tools such as 7QC, CSAT, Pareto charts, histograms, and fishbones to identify areas for improvement. Collaborate with team members to...

Roles and ResponsibilitiesConduct quality audits, call audits, and call monitoring to ensure adherence to quality standards. Develop and maintain process documentation for quality control procedures. Analyze data using QC tools such as 7QC, CSAT, Pareto charts, histograms, and fishbones to identify areas for improvement. Collaborate with team members to...

Job Title: Voice AnalystJob Summary:We are looking for a skilled and detail-oriented Voice Analyst to monitor, analyze, and improve the quality of voice interactions between customers and agents. The role involves evaluating calls, identifying trends, ensuring compliance with standards, and providing actionable insights to enhance customer experience.Key...

Job brief:We are looking for a passionate Software Tester to join our team. As a Software Tester at our company, you will have the opportunity to work on new and exciting projects and develop your career.Software Tester duties and responsibilities:Good Communication Skills is must.Collaborate closely with other team members and departmentsExecute all levels...