WFM Executive – BPO Operations

Job Title:Excel/WFM ExecutiveLocation:Mohali, IndiaDuration:Contractual (6 Months)Key Responsibilities:• Collect and consolidate data from multiple sources such as SharePoint, reporting portals, and other WFM tools.• Develop and maintain daily, weekly, and monthly performance dashboards.• Analyse historical data to predict future workload and staffing...

Company DescriptionTP is a global digital business services leader, offering advanced and digitally-powered solutions to help top brands improve their operations in meaningful and sustainable ways. With a combination of global scale and local presence, TP makes a positive impact on communities, clients, and the environment. Known for its commitment to...

Hiring: IT Executive – BPO IndustryMohali (On-site)Salary: ₹25,000 – ₹35,000Full-Time | PermanentPCM Worldwide Flights Pvt. Ltd. is looking for an IT Executive with 1–3 years of experience to manage IT support and technical operations in a BPO environment.Key Responsibilities:Desktop/laptop troubleshootingNetwork management (LAN/WAN, routers,...

Job Title: International BPO Executive – Sales & Lead GenerationJob Description:We are hiring International BPO Executives for our Sales and Lead Generation process. The role involves connecting with US clients, pitching products and services, generating qualified leads through cold calling, and achieving sales targets in a fast-paced, voice-based...

We are hiring Customer Sales Representatives for the U.S process. It's an International BPO jobSkills required -Candidates should be completed 12th/Graduation at least.Customer handling & customer satisfaction is priority.Candidate should be excellent in the English speaking.- Candidate should be ready to work in the night shift or in rotation as per the...

UK BPO CallerLocation: MohaliShift Timing: UK Shift (Monday–Friday)Working Days: 5 Days a Week + 2 Alternate SaturdaysAbout the Role:We are looking for energetic and confident professionals to join our UK Logistics calling team. The ideal candidate should possess excellent communication skills, a clear and confident voice, and the ability to handle client...

We are looking for a dynamic and result-orientedHR Recruiterwho has proven experience in handling end-to-end recruitment for bothBPO(voice, non-voice, travel, logistics, support) andITroles (developers, designers, QA, PMs, etc.). The ideal candidate should be confident in managing fast-paced hiring cycles, working with stakeholders, and delivering quality...

Roles and ResponsibilitySupervise and coordinate daily operations activities to ensure efficiency and productivity.Develop and implement process improvements to increase quality and reduce costs.Manage and train a team of customer support representatives to achieve high levels of customer satisfaction.Analyze operational data to identify trends and areas for...

Company OverviewJoin us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the...

Roles and ResponsibilitySupervise and coordinate daily operations activities to ensure efficiency and productivity.Develop and implement process improvements to increase quality and reduce costs.Manage and train a team of customer support representatives to achieve high levels of customer satisfaction.Monitor and analyze key performance indicators to...