Excel/WFM Executive

1 week ago


Mohali, Punjab, India ProLegion Full time

Job Title:
Excel/WFM Executive

Location:
Mohali, India

Duration:
Contractual (6 Months)

Key Responsibilities:


• Collect and consolidate data from multiple sources such as SharePoint, reporting portals, and other WFM tools.


• Develop and maintain daily, weekly, and monthly performance dashboards.


• Analyse historical data to predict future workload and staffing requirements.


• Design and manage schedules to ensure proper coverage and adherence to service level targets.


• Coordinate shift changes, time-off requests, and training schedules.


• Maintain accurate records of employee attendance, shifts, and time-off.


• Collaborate with HR, Operations, and other teams to align staffing levels with business needs.


• Ensure workforce management activities, data management, and reporting processes comply with company policies and labour regulations while maintaining confidentiality of sensitive data.

Qualifications and Skills:


• Minimum 4–5 years of experience in MIS/WFM.


• Expertise in data management, MIS reporting, forecasting, scheduling, and data analysis.


• Proficiency in MS Excel (advanced formulas, pivot tables, macros, etc.), MS PowerPoint, MS Word, and other Microsoft tools.


• Familiarity with WFM key metrics such as Attrition Rate, Shrinkage, Occupancy, Utilisation, and others.


• Experience with reporting tools such as Power BI or similar and database tools like MS Access (added advantage).


• Payroll experience preferred.


• Strong analytical skills with keen attention to detail.


• Excellent communication and problem-solving abilities.



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