Quality Analyst

Job Summary: The Quality Analyst is responsible for ensuring the quality of customer interactions and processes in the BPO. This role involves monitoring and evaluating calls, providing feedback to improve performance, and implementing quality improvement initiatives. Key Responsibilities: Call Monitoring: Listen to and review calls for accuracy,...

Job Summary: We are seeking a detail-oriented Quality Analyst / Software Tester to ensure the quality and reliability of our software products. The ideal candidate will be responsible for identifying bugs, documenting issues, and working closely with the development team to deliver high-quality software solutions. Key Responsibilities: Understand project...

Quality AnalystWe are looking for a results-driven Software Tester to be responsible for designing and running tests on software usability and provide quality assurance from the stage of software development to deployment. You'll conduct manual tests to ensure the software created by developers is fit for purpose and any bugs or issues are removed within a...

Job DescriptionJob Title:Quality & Operations Compliance AnalystDepartment:Quality, Compliance & OperationsReports To:Managing DirectorLocation:MohaliEmployment Type:Full-TimeJob Summary:The Quality & Operations Compliance Analyst is responsible for conducting internal audits and ensuring end-to-end process compliance across all departments — including...

Experience required: yearsJob Location: Mohali PunjabJob Type: Full Time (Work from Office)Eligibility:A bachelor's degree in business, IT, computer science or related field or an MBAHands-on experience with test automation, API tools, and QA frameworks.Strong knowledge of SDLC, STLC, Agile/Scrum methodologies.Job Description – Sr Quality AnalystWe are...

About: PSQUARE COMPANYPSQUARE COMPANYis a dynamic start-up company specializing in the development of simple and elegant software solutions for big companies. Our team is passionate about creating innovative, user-centric software that meets the unique needs of our clients. We believe in the power of technology to revolutionize businesses and streamline...

About Us:We as Primotech are as an IT Global Solutions company. We've been delivering software development and IT projects from several big enterprises to small and medium-sized businesses. We blend agile methodologies with technical expertise to take business to the next level.What We Are Looking for:We are looking for a highly skilled and experienced...

Roles and ResponsibilitiesConduct quality audits, call audits, and call monitoring to ensure adherence to quality standards. Develop and maintain process documentation for quality control procedures. Analyze data using QC tools such as 7QC, CSAT, Pareto charts, histograms, and fishbones to identify areas for improvement. Collaborate with team members to...

Roles and Responsibilities Conduct quality audits, call audits, and call monitoring to ensure adherence to quality standards. Develop and maintain process documentation for quality control procedures. Analyze data using QC tools such as 7QC, CSAT, Pareto charts, histograms, and fishbones to identify areas for improvement. Collaborate with team members to...

Roles and ResponsibilitiesConduct quality audits, call audits, and call monitoring to ensure adherence to quality standards. Develop and maintain process documentation for quality control procedures. Analyze data using QC tools such as 7QC, CSAT, Pareto charts, histograms, and fishbones to identify areas for improvement. Collaborate with team members to...