Birbal Relationship Manager

3 days ago

Bankura, India Birbal Learning Private Limited Full time ₹ 2,40,000 - ₹ 4,80,000 per year

(A) Birbal Relationship Manager (BRM) Job Description:

  • We are looking for an outgoing Birbal Relationship Manager (BRM) to foster strong relationships with our clients.

  • The (BRM) Birbal Relationship Manager's responsibilities also include seeking out new business opportunities, providing clients with knowledgable advice, guiding their choices, promptly resolving complaints and ensuring client satisfaction.

  • To be successful as a Birbal Relationship Manager (BRM) you should be able to build positive, long-term relationships and support clients in the decision-making process by identifying solutions that most closely meet their needs.

(B) Birbal Relationship Manager (BRM) Responsibilities:

  • Maintaining a deep knowledge of company products and services.

  • Building and maintaining strong relationships with prospective and existing clients.

  • Researching and pursuing new business opportunities.

  • Identifying clients' needs and requirements and proposing suitable solutions.

  • Providing clients with comprehensive product or service consultations and guiding their decision-making process.

  • Upselling and cross-selling products or services to clients.

  • Resolving complaints and issues efficiently and in a timely manner.

  • Meeting sales or revenue targets.

  • Ensuring client satisfaction.

(C) Birbal Relationship Manager (BRM) Requirements:

  • Applicable to both freshers and experienced.

  • Degree in management, marketing, communication, or a similar field is preferred.

  • Experience as a relationship manager, in customer service, or a similar role is preferred.

  • Ability to build and maintain strong client and business relationships.

  • Proficiency in Microsoft Office and Birbal CRM Softwares.

  • Excellent communication and interpersonal skills.

  • Good conflict resolution and problem-solving skills.

  • Leadership and team management skills.

  • Customer-oriented.

Job Types: Full-time, Part-time, Permanent, Fresher, Internship, Contractual / Temporary, Freelance, Volunteer

Contract length: 600 months

Pay: ₹8, ₹40,074.16 per month

Expected hours: No more than 168 per week

Benefits:

  • Cell phone reimbursement
  • Commuter assistance
  • Flexible schedule
  • Food provided
  • Health insurance
  • Internet reimbursement
  • Leave encashment
  • Life insurance
  • Paid sick time
  • Paid time off
  • Provident Fund
  • Work from home

Ability to commute/relocate:

  • Bankura, West Bengal: Reliably commute or planning to relocate before starting work (Preferred)

Education:

  • Bachelor's (Preferred)

Experience:

  • Teaching: 1 year (Preferred)
  • Making lesson plans: 1 year (Preferred)
  • total work: 1 year (Preferred)

Language:

  • English (Preferred)

Work Location: In person

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