Receptionist
6 hours ago
We are looking for a warm, organized, and professional Receptionist to be the first point of contact for patients at Viderm Aesthetic Clinic. The ideal candidate will ensure a smooth front-desk experience, support daily clinic operations, and deliver exceptional client service to uphold the standards of our aesthetic and dermatology practice.
Key Responsibilities:
- Greet and welcome patients with a friendly and professional demeanor.
- Manage appointments, scheduling, and follow-up reminders via software and phone.
- Handle phone calls, WhatsApp queries, and email inquiries promptly and courteously.
- Maintain client records, registration forms, and treatment history accurately.
- Coordinate with dermatologists and aestheticians to ensure timely service delivery.
- Collect payments, generate bills/invoices, and maintain daily transaction records.
- Monitor waiting area cleanliness and ensure patients are comfortable.
- Assist in explaining basic services, offers, and post-treatment care instructions.
- Manage inventory of brochures, consent forms, and clinic supplies at the front desk.
- Support digital check-ins and appointment confirmations.
- Collaborate with the marketing team for promotions, feedback collection, and testimonials.
Requirements:
- Prior experience as a receptionist or in a customer service role (clinic/hospital preferred).
- Excellent communication and interpersonal skills.
- Proficiency in using computers, appointment management software, and basic billing systems.
- Well-groomed and presentable appearance, with a professional attitude.
- Ability to multitask, stay calm under pressure, and handle confidential information responsibly.
- Fluency in English and Hindi; additional local languages are a plus.
Preferred Qualifications:
- Bachelor's degree or diploma in any field.
- Experience in healthcare, dermatology, or aesthetic industry.
Salary will be negotiable
Job Types: Full-time, Permanent, Fresher
Pay: From ₹14,000.00 per month
Benefits:
- Internet reimbursement
- Paid sick time
Language:
- English (Preferred)
Work Location: In person
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