Receptionist

6 hours ago


Andheri East, Maharashtra, India The Digital Babu Full time ₹ 1,68,000 per year

We are looking for a warm, organized, and professional Receptionist to be the first point of contact for patients at Viderm Aesthetic Clinic. The ideal candidate will ensure a smooth front-desk experience, support daily clinic operations, and deliver exceptional client service to uphold the standards of our aesthetic and dermatology practice.

Key Responsibilities:

  • Greet and welcome patients with a friendly and professional demeanor.
  • Manage appointments, scheduling, and follow-up reminders via software and phone.
  • Handle phone calls, WhatsApp queries, and email inquiries promptly and courteously.
  • Maintain client records, registration forms, and treatment history accurately.
  • Coordinate with dermatologists and aestheticians to ensure timely service delivery.
  • Collect payments, generate bills/invoices, and maintain daily transaction records.
  • Monitor waiting area cleanliness and ensure patients are comfortable.
  • Assist in explaining basic services, offers, and post-treatment care instructions.
  • Manage inventory of brochures, consent forms, and clinic supplies at the front desk.
  • Support digital check-ins and appointment confirmations.
  • Collaborate with the marketing team for promotions, feedback collection, and testimonials.

Requirements:

  • Prior experience as a receptionist or in a customer service role (clinic/hospital preferred).
  • Excellent communication and interpersonal skills.
  • Proficiency in using computers, appointment management software, and basic billing systems.
  • Well-groomed and presentable appearance, with a professional attitude.
  • Ability to multitask, stay calm under pressure, and handle confidential information responsibly.
  • Fluency in English and Hindi; additional local languages are a plus.

Preferred Qualifications:

  • Bachelor's degree or diploma in any field.
  • Experience in healthcare, dermatology, or aesthetic industry.

Salary will be negotiable

Job Types: Full-time, Permanent, Fresher

Pay: From ₹14,000.00 per month

Benefits:

  • Internet reimbursement
  • Paid sick time

Language:

  • English (Preferred)

Work Location: In person


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