Senior Manager Information Technology Infrastructure

JOB PROFILE – SENIOR IT INFRASTRUCTURE MANAGER/IT INFRA HEAD

Experience: 7-12 years

Qualification: BE/B-Tech

Job Description

An IT Infrastructure Manager's responsibilities are diverse and comprehensive, encompassing various aspects of IT infrastructure management. Here are the main responsibilities:

• Network Management:
Overseeing the setup, maintenance, and optimization of network systems, including LANs, WANs, intranets, and extranets. Ensuring network security and reliability are paramount.

• Server Management:
Managing physical and virtual servers to ensure high availability and performance. They are responsible for server installation, configuration, maintenance, and monitoring.

• Data Centre Management:
Supervising the operation of data centres, ensuring they are secure, efficient, and capable of meeting the organization's data processing needs.

• Cloud Services Management:
Integrating and managing cloud services to enhance scalability, flexibility, and cost-efficiency. This includes overseeing cloud storage solutions, virtual networks, and cloud-based applications.

• System Monitoring and Troubleshooting:
Implementing and maintaining monitoring tools to detect and resolve system performance issues promptly. Ensuring minimal downtime and optimal performance by troubleshooting problems as they arise.

• Security Management:
Developing and enforcing IT security policies to protect against cyber threats and data breaches. This includes managing firewalls, intrusion detection systems, and ensuring compliance with relevant regulations.

• Disaster Recovery Planning:
Creating and maintaining disaster recovery plans to ensure business continuity in the event of a system failure or data breach.

• Budget Management:
Managing the IT infrastructure budget, including estimating, reporting, and controlling costs. Ensuring cost-effective use of resources.

• Vendor Management:
Coordinating with external vendors and service providers to procure necessary hardware, software, and services. Negotiating contracts and ensuring compliance with service level agreements (SLAs).

• Team Leadership and Collaboration:
Leading and managing the IT infrastructure team, fostering collaboration across departments to ensure IT solutions align with business needs. Providing training and development opportunities for team members.

Skills Required

To excel as an IT Infrastructure Manager, professionals must possess a blend of technical and managerial skills. Key skills include:

• Technical Proficiency:
A deep understanding of network architecture, server management, virtualization, cloud computing, and data centre operations.

• Project Management:
Ability to manage large-scale IT projects from conception to completion, ensuring that objectives are met on time and within budget.

• Problem-Solving:
Strong analytical skills to diagnose and resolve complex technical issues swiftly and efficiently.

• Security Awareness:
Expertise in cybersecurity best practices, including knowledge of firewalls, VPNs, encryption, and compliance requirements.

• Communication:
Excellent verbal and written communication skills to liaise effectively with team members, stakeholders, and vendors.

• Leadership:
Proven leadership qualities to manage and motivate a diverse IT team, fostering a positive and productive work environment.

• Adaptability:
Ability to adapt to the rapidly changing IT landscape, staying current with new technologies and methodologies.

• Attention to Detail:
Keen attention to detail to ensure systems are maintained and updated accurately.

• Budget Management:
Competency in financial management to oversee infrastructure investments and operating costs.