Information Technology Intern
6 days ago
Job Summary
We are seeking a motivated and tech-savvy IT Trainee
to join our team and develop hands-on experience in information technology. This role is ideal for recent graduates or early-career professionals who are eager to learn, grow, and contribute to real-world IT projects. Under the guidance of senior team members, the IT Trainee will assist with system support, troubleshooting, software installation, documentation, and various IT operations.
Key Responsibilities
- Assist in diagnosing and resolving hardware, software, and network issues for end users
- Support the installation, configuration, and maintenance of operating systems and applications
- Monitor system performance and report irregularities or potential issues
- Help maintain IT asset inventory, documentation, and logs
- Participate in ongoing IT projects, including system upgrades, network improvements, and security initiatives
- Provide technical support via email, phone, or in person
- Follow company policies, procedures, and best practices for IT operations and security
- Continuously learn new technologies and tools to support organizational needs
Qualifications
- Diploma or Bachelor's degree in Information Technology, Computer Science, or related field
- Basic understanding of computer hardware, software, and networking concepts
- Familiarity with operating systems such as Windows, macOS, or Linux
- Strong problem-solving skills and attention to detail
- Good communication and interpersonal skills
- Ability to learn quickly and work well within a team
Preferred Skills (Optional but Advantageous)
- Knowledge of cloud platforms (e.g., AWS, Azure, Google Cloud)
- Exposure to cybersecurity concepts
- Familiarity with ticketing systems (e.g., Jira, ServiceNow)
- Basic scripting skills (PowerShell, Python, Bash)
What We Offer
- Comprehensive on-the-job training and mentorship
- Exposure to a variety of IT tools and technologies
- Career development opportunities within the IT team
- A supportive and collaborative working environment
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