Learning And Development Specialist
1 day ago
Role
: Learning & Development Specialist
Location
: Janakpuri, West Delhi
Mode
: In-Office
Working Days
: 5.5 days
Summary Description:
At
EazyGrad
, we're building India's most trusted education brands. We are seeking a L&D Specialist to design, develop, and deliver engaging
Product, Process and Pitch
training for both new joiners and existing employees in the
Counselling Department
. This role is critical to driving a high-performance culture and ensuring our counsellors are equipped with the skills needed to thrive in a fast-paced, mission-driven environment, along with ensuring strong quality control within the by evaluating training effectiveness, analysing performance metrics, and implementing data-driven improvements.
Roles & Responsibilities:
● Design and deliver structured, engaging, and impactful training programs for the Counselling Department.
● Drive continuous learning and employee development.
● Monitor and assess the quality of counsellor calls, supervise CRM entries and system usage.
● Assess and evaluate training effectiveness.
Requirements:
● 4+ years of experience in the Online Degree Programs Industry.
● Strong understanding of higher education programs.
● Hands-on experience with learning management systems (LMS) and digital learning tools.
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