Collection Executive

3 days ago


Noida Sector Noida Uttar Pradesh, India IMTS Full time

Job Description: Collection Executive

Location: On-site

Experience: 0–1 Years

Industry: Education / EdTech

Salary: ₹15,000 – ₹22,000 per month

Incentives: Performance-based

Role Overview

The Collection & Student Coordination Executive is responsible for managing fee-related follow-ups, coordinating with students regarding exam fees, assignment submissions, and resolving academic support queries. The role combines fee collection, student handling, and administrative coordination.

Key Responsibilities

1. Fee Collection & Follow-Up

  • Call students/parents for pending or upcoming fee payments.
  • Send reminders via WhatsApp, SMS, and email.
  • Provide payment links, due details, and resolve basic billing concerns.
  • Maintain daily collection reports and update CRM/Excel sheets.

2. Exam Fee & Assignment Coordination

  • Inform students about exam fee deadlines, submission dates, and requirements.
  • Guide students regarding assignment formats, submission portals, and schedules.
  • Follow up with students for pending assignments or exam fee submissions.
  • Coordinate with academic/operations team for exam and assignment updates.

3. Query Handling & Student Support

  • Address queries related to exams, assignments, fee structures, and submission processes.
  • Provide clear and accurate information to ensure students complete their academic tasks.
  • Maintain a polite and professional communication tone with students and parents.

4. Reporting & Documentation

  • Update daily records of collection calls, submissions, and student interactions.
  • Share daily, weekly, and monthly MIS reports.
  • Ensure accurate and timely data entry in CRM/sheets.

Required Skills

  • Good communication skills (Hindi/English preferred).
  • Strong follow-up and persuasion abilities.
  • Basic understanding of fee collection and academic coordination.
  • Ability to multitask and work under deadlines.
  • Basic computer skills (Excel, Sheets, CRM).

Job Types: Full-time, Fresher

Pay: ₹18, ₹22,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Flexible schedule
  • Food provided
  • Health insurance
  • Internet reimbursement
  • Leave encashment
  • Life insurance
  • Paid sick time
  • Paid time off
  • Provident Fund

Work Location: In person


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