customer care manager

6 days ago


Ekkattuthangal Chennai Tamil Nadu, India Vishnu Cars Private Limited Full time ₹ 2,50,000 - ₹ 5,00,000 per year

Key Responsibilities

  • Build and maintain strong relationships with customers to ensure repeat and referral business.
  • Handle customer queries, concerns, and escalations effectively and professionally.
  • Coordinate between sales, service, and support teams to deliver a seamless customer experience.
  • Monitor customer feedback and work on initiatives to improve satisfaction and retention.
  • Maintain accurate records of customer interactions in CRM systems.
  • Conduct regular follow-ups with customers for service reminders, renewals, and feedback.
  • Support showroom events, promotional activities, and customer engagement programs.
  • Prepare and present reports on customer satisfaction, retention, and service performance.

Job Types: Full-time, Permanent

Pay: ₹18, ₹25,000.00 per month

Benefits:

  • Flexible schedule
  • Life insurance
  • Provident Fund

Work Location: In person



  • Chennai, Tamil Nadu, India Insys IT Full time

    Our Product InnovationsSales OutsourcingStrategies for OutreachMarket TrendsTeam Management Team Management **10 Roles and Responsibilities of Customer Care Executive in a BPO**This post explains what it means to be a Customer Service Associate. Find out the roles and responsibilities of a Customer Care Executive in a BPO. July 19, 20235 MinutesTooba...


  • Chennai, Tamil Nadu, India CIEL HR Full time

    Customer care executive International Calling Customer Care support service 24 7 Shift Rotational International Voice Process Email Support International BPO


  • Chennai, Tamil Nadu, India Auction Ghar Full time

    **We are Hiring For Customer Support or Care Executive** **Location : Chetpet** **Shift : Regular** **Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. -...


  • Chennai, Tamil Nadu, India Transenergy Private Limited Full time

    According to a typical Customer Care Officer job description, the primary roles of a customer care executive in a BPO are as follows. - Efficiently handling inbound and outbound calls and transferring them to the relevant agent or department as per telecalling script. - Conducting surveys to collect data about customer satisfaction, churn rate, brand image...


  • Ekkattuthangal, Chennai, Tamil Nadu, India Ashwin associates pvt ltd Full time

    Customer support executive needed, only female canditated. any degree with good communication knowledge in Tamil, English and also in Hindi will be a added advantage. **Job Types**: Full-time, Permanent, Fresher **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - Technical support: 1 year (preferred) - total work: 1 year...


  • Chennai, Tamil Nadu, India Toast Inc Full time

    Manager Customer Care - Night Shift Toast is driven by building the restaurant platform that helps restaurants adapt take control and get back to what they do best growing the businesses they love As a Customer Care Manager your role is pivotal in driving the productivity efficiency and success of this critical Care Team This team is responsible for managing...


  • Valasaravakkam, Chennai, Tamil Nadu, India A4 Hospital Fertility Centre Full time

    **Job Description - Customer Care Executive (CCE)** **Position**: Customer Care Executive (CCE) **Department**: Front Office / Patient Relations **Location**: Maternity Hospital **Reports to**: Front Office Manager / Hospital Administrator **Job Summary**: The Customer Care Executive (CCE) is responsible for providing front office and patient support...


  • Chennai, Tamil Nadu, India Great Vision Academy Full time

    We are urgently Hiring for **Customer Care Executive** for our Company in chennai vadapalani Qualification : Any Degree Experience : 0-1 years **Salary : 15000-20000 +20k incentives** Pay: ₹15,000.00 - ₹20,000.00 per month **Benefits**: - Flexible schedule **Education**: - Bachelor's (preferred) Work Location: In person


  • tamil nadu, India Kezan consulting Full time

    Company Overview:Kezan Consulting is a leading provider of Human Resources Services in India. With a strong commitment to client satisfaction and excellence, we strive to deliver top-notch customer care solutions. Role and Responsibilities:As a Customer Care Executive, you will be responsible for obtaining customer information through telephone calls and...


  • Keelkattalai, Chennai, Tamil Nadu, India LATHA HOME HEALTH CARE Full time

    Critical care management Wound care Ryles tube insertion and feeding Catheter insertion and cleaning Vital monitoring Tracheostomy suction care Iv injection and fluid management Insulin administration Oxygen administration Colostomy care Post operative care Bipap machine handling Basic life support CPR Medication administration...