Holiday Cruise Sales Expert

3 days ago


Mumbai, Maharashtra, India Cordelia Cruises Full time ₹ 4,00,000 - ₹ 6,00,000 per year

Conduct Inbound/outbound calls to potential customers and provide detailed information on cabin categories, itineraries, pricing, and onboard experiences.

Identify customer preferences and offer tailored cruise packages.

Upsell and cross-sell premium cabins, suite experiences, and onboard services (dining, spa, entertainment).

Follow up with potential leads to close sales and ensure a seamless booking experience.

Handle high-net-worth individuals (HNWIs) with a professional and customer-first approach that aligns with Cordelia Cruises luxury service standards.

Maintain a polished, professional, and structured approach in all interactions.

Adhere to high call quality standards, ensuring clear, confident, and persuasive communication.

Maintain accurate records of customer interactions, bookings, and follow-ups in the CRM system.

Track sales performance and conversion metrics.

Stay updated on cruise schedules, promotions, and competitor trends.



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