International BPO/Night Shift

1 week ago


Panchkula, Haryana, India Netzens Softech Full time ₹ 1,44,000 - ₹ 2,40,000 per year

Job Description:

We are seeking an ideal candidate with strong communication skills to engage with US and Canada based clients who can work comfortably in night shift.

Key Responsibilities:

  • Handle inbound/outbound calls for travel customers and provide professional travel consultancy.
  • Plan, book, and confirm flights, hotels, cars, and holiday packages using Amadeus.
  • Provide accurate information regarding fares, itineraries, visa requirements, and travel policies.
  • Offer the best fare options and upsell additional travel services.
  • Manage customer queries, modifications, cancellations, and issue resolutions effectively.
  • Maintain high levels of customer satisfaction and achieve sales targets.

Requirements:

  • Strong English communication skills (verbal and written).
  • Ability to work in a night shift (US timings).
  • Good problem-solving skills with customer-first attitude.

Perks & Benefits:

  • Attractive incentive structure.
  • Cab facility available for night shift.
  • Opportunity to grow in international travel domain.
  • Friendly and professional work environment.

Job Types: Full-time, Fresher

Pay: ₹12, ₹20,000.00 per month

Benefits:

  • Commuter assistance

Ability to commute/relocate:

  • Panchkula, Haryana: Reliably commute or planning to relocate before starting work (Required)

Language:

  • English (Required)

Shift availability:

  • Night Shift (Required)

Work Location: In person


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