International BPO/Night Shift
1 week ago
Job Description:
We are seeking an ideal candidate with strong communication skills to engage with US and Canada based clients who can work comfortably in night shift.
Key Responsibilities:
- Handle inbound/outbound calls for travel customers and provide professional travel consultancy.
- Plan, book, and confirm flights, hotels, cars, and holiday packages using Amadeus.
- Provide accurate information regarding fares, itineraries, visa requirements, and travel policies.
- Offer the best fare options and upsell additional travel services.
- Manage customer queries, modifications, cancellations, and issue resolutions effectively.
- Maintain high levels of customer satisfaction and achieve sales targets.
Requirements:
- Strong English communication skills (verbal and written).
- Ability to work in a night shift (US timings).
- Good problem-solving skills with customer-first attitude.
Perks & Benefits:
- Attractive incentive structure.
- Cab facility available for night shift.
- Opportunity to grow in international travel domain.
- Friendly and professional work environment.
Job Types: Full-time, Fresher
Pay: ₹12, ₹20,000.00 per month
Benefits:
- Commuter assistance
Ability to commute/relocate:
- Panchkula, Haryana: Reliably commute or planning to relocate before starting work (Required)
Language:
- English (Required)
Shift availability:
- Night Shift (Required)
Work Location: In person
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