Collection Specialist

2 days ago

Panchkula, Haryana, India Champion Products Corp. Full time ₹ 2,88,000 per year

Job Title: AR Caller / Collection Specialist

Location: IT Park, Sector 22, Panchkula

Experience Required: 1-3 years (International BPO experience preferred)

Shift: US Shift / Night Shift, 5:30pm to 2:30am

Job Summary:

We are seeking a detail-oriented and highly communicative AR Caller / Collection Specialist to join our team. The primary responsibilities will include reaching out to customers for outstanding payments, drafting and maintaining accurate documentation for demand letters and other legal correspondence, and ensuring timely follow-up on collections.

A background in international voice processes, especially in collections or customer service, will be considered a strong advantage.

Key Responsibilities:

  • Make outbound calls to customers to collect outstanding payments in a professional and courteous manner.
  • Understand and explain account details, payment terms, and outstanding balances to clients effectively.
  • Draft and document demand letters, legal notices, and other formal communications as required.
  • Maintain detailed records of communication, follow-ups, and agreements for each account.
  • Escalate unresolved accounts in a timely and accurate manner to the legal or senior management team.
  • Collaborate with internal departments (such as legal, finance, and customer service) for case resolution.
  • Adhere to company policies, legal regulations, and compliance standards throughout the collection process.

Required Skills and Qualifications:

  • Proven experience as an AR Caller, Collection Agent, or similar role.
  • Prior experience in an International BPO or voice-based process is highly desirable.
  • Excellent verbal and written communication skills in English.
  • Strong negotiation and conflict resolution skills.
  • Attention to detail, especially in documentation and record-keeping.
  • Proficiency in MS Office (Word, Excel) and CRM tools.
  • Ability to handle sensitive information with confidentiality and professionalism.

Job Types: Full-time, Permanent, Fresher

Pay: ₹18, ₹24,000.00 per month

Benefits:

  • Commuter assistance
  • Health insurance
  • Leave encashment
  • Paid sick time
  • Paid time off

Work Location: In person

  • Customer Experience Specialist

    6 days ago

    Panchkula, India Whatjobs IN C2 Full time

    About the Role As a Customer Experience Specialist, you are the face of Charitable Impact (client name) and the first point of contact for our users, which include donors, communities, companies, and charities. You are an enthusiastic and driven brand ambassador who nurtures giving journeys through inbound emails, calls, and chats. Support includes educating...

  • Recovery Sales Chandigarh

    1 week ago

    Panchkula, India Eveez TravelTech Experiences P. Ltd. Full time

    **Job Title: Recovery Sales Specialist** **Exp: 2+yrs** **Location: Panchkula, Haryana** **Job Summary**: **Key Responsibilities**: - Identify and pursue new sales opportunities through field visits, networking, and market research. - Build and maintain strong, long-lasting customer relationships. - Prepare and deliver sales proposals and negotiate...

  • School Counselor

    2 days ago

    Panchkula, India Chitkara International School Full time

    Chitkara International School (CIS) is a private CBSE-affiliated school backed by the esteemed Chitkara Education Trust, which has been premised on the inviolable power of innovation. At CIS, we’re committed to providing our students with an ecosystem where intellect thrives and potential becomes performance. We’re risk-takers, quality creators,...

  • Environmental Health Safety Specialist

    1 week ago

    Panchkula, India V-Guard Full time

    Job Profile: Post : Asst. Mgr./Deputy Manager (EHS) Base Location: Cochin - Corp. Office or Gurgaon Job Location: Multiple Unit locations in India. Experience as a safety head with a responsibility of handling a multi-location plants shall be an added advantage. Job Category - Preparation and Implementation of EHS standards and obtaining ISO certifications...

  • [Urgent Search] Accounts Receivable

    4 weeks ago

    Panchkula, HR, IN Champion Products Corp. Full time

    We are looking for a detail-oriented and proactive Accounts Receivable Specialist to manage incoming payments track outstanding invoices and maintain financial accuracy The ideal candidate will have strong analytical skills attention to detail and the ability to communicate effectively with clients and internal teams Key Responsibilities Generate...

  • Hiring For Work From Office For Senior Talent Acquisition For Zirakpur

    1 week ago

    Dera Bassi, Panchkula, Zirakpur, India Job Solutions Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Role & responsibilitiesCTC : Best In the Industry, 24 days working, Work From Office Only, ONLY IMMEDIATE JOINER IS REQUIRED.Primary Purpose:The Recruiter will research, develop, and implement effective recruiting and staffing strategies to attract a diverse pool of talent for the organization and will ensure that the talent acquisition needs are fulfilled...