Customer Service Executive

2 days ago


Panchkula, Haryana, India Netzens Softech Full time

Job Description:

We are hiring Freshers with good English communication for our Chat & Call-based International Travel Sales Process.

No prior travel experience required — training will be provided.

Key Responsibilities:

  • Handle international customers via chat and call process.
  • Assist clients with flight booking, rescheduling, cancellations, fare queries etc.
  • Provide accurate travel information and suggest the best available fares.
  • Convert customer inquiries into confirmed sales.
  • Maintain high-quality communication and customer satisfaction.
  • Achieve daily & monthly sales targets.
  • Maintain records of interactions using internal CRM tools.

Requirements:

  • Freshers are welcome – no experience needed.
  • Excellent English communication skills (spoken & written).
  • Comfortable with night shift for US/International customers.
  • Basic computer knowledge & fast typing speed.
  • Strong customer-handling & problem-solving skills.
  • Ability to learn quickly and work under target-based environment.
  • Immediate joiners preferred.

Job Types: Full-time, Permanent

Pay: ₹12, ₹20,000.00 per month

Benefits:

  • Commuter assistance

Work Location: In person



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