Accounts Manager, PDS Projects

2 weeks ago

Hyderabad, Telangana, India JLL Full time ₹ 12,00,000 - ₹ 36,00,000 per year

What this job involves:
To provide support to the Divisional Director with service delivery and performance management on a Contract.

The Account Manager is a key role providing strategic and tactical operational leadership and direction within defined geographical boundaries across the region.

Key attributes

  • Putting clients first—always
  • Devising win-win solutions for all parties
  • Staying at the forefront of operational excellence
  • Driving team success
  • Becoming a trustworthy authority
  • Critical thinker
  • Compassionate leader

Main Duties And Responsibilities

  • Leads and develops Contract Management team.
  • Sets the strategic direction for the team.
  • Supports the Sales and bid activity.
  • Manages the P&L of your contracts including sales/growth/costs and WIP/Debt management.
  • Full understanding of Contract SLA and KPI and delivers these whilst ensuring industry best practice.
  • Sets priorities for the team to ensure task completion, coordinates work activities with others.
  • Builds Partnerships with Client and Colleagues through open transparent and timely communication.
  • Ensure a professional image of Integral is presented to clients and visitors and ensure excellence in customer service is delivered and always promoted.
  • Adapt management style to meet changing needs of the business or operational circumstances.
  • Management of action plans to implement any improvement initiatives.
  • Make decisions guided by policies, procedures, and business plan.
  • Continually communicate with Team.
  • Recognize, respect, and reward the contributions and achievements of others.
  • Drive and encourage development of self and others through learning and on the job experience.
  • Appropriately challenge superiors to utilise the whole team in a more effective, efficient and beneficial way if applicable.
  • Understand Integral processes and business model.
  • Assist others in solving professional issues.

Personal Qualities And Experience

  • Ability to build positive relationships with Client to speedily resolve day to day operational problems and identify opportunities for increasing the level of profitable business arising from these relationships.
  • Communicates using appropriate styles, methods, and timings.
  • Role Models enthusiasm and energy about their work and encourages others to do the same.
  • Demonstrates resourcefulness when acquiring additional professional expertise.
  • Uses tact and diplomacy to exchange information and handle sensitive issues.
  • Project a professional demeanour with colleagues, clients, and their customers
  • Ability to clearly communicate work tasks and win the commitment of others to achieving high levels of operational performance.
  • Excellent interpersonal, written, and verbal communication skills
  • Self-motivated and capable of leading and inspiring a national Team.
  • Ability to maintain an objective and positive focus through periods of high and sustained work pressure.

KEY STAKEHOLDERS

  • Management / Account Management Staff
  • Client Staff
  • Vendor Staff

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