Head - Communications

Job Title: Head - Communications

Department: Fund Development and Communications

Reporting to: Chief Fund Development Officer/CEO/Secretary General

Location: New Delhi

About the Organisation:

SOS Childrens Villages of India are an independent, non-governmental and non-profit organization working for the holistic development of parentless children as well as women and children from vulnerable families. For over 60 years, we have reached over 65,000 children through our 32 SOS Childrens Villages and 28 community projects in India positively impacting over 83,000 lives.

We continue to provide children without parental care or at the risk of losing it, a value chain of quality care services that goes beyond childcare alone, to ensure comprehensive child development as well as ways to strengthen communities and families as a preventive measure in the fight against abandonment and social neglect.

We are committed for safeguarding and protecting children in our programs by having zero tolerance policy in this regard. At our organization, we uphold a values-based culture built on the pillars of courage, commitment, trust, and accountability, guiding our actions and decisions to achieve excellence and integrity in all endeavors.

We are further committed to provide a safe environment for staff and children, young people and adults with whom we work, where human rights are respected and upheld, and healthy relations fostered by building organizational systems, capacity, and awareness on PSHEA (prevention and protection against sexual harassment, exploitation and abuse) guidelines. All our co-workers are obliged to follow SOS regulation on Child and Youth Safeguarding, PSHEA and Code of Conduct.

Key Responsibilities:

1. Strategic

Develop the Communication Strategy, Content and roadmap for SOS India

Lead the PR and Communication strategy with our PR agency. Lead the communication agencies in managing and addressing situational media queries and coverages. Drive Publicity in both new age and traditional media.

¢ Identify opportunities to increase awareness of our work and reach wider audiences.

¢ Developing a Media plan with our agencies and ensuring implementation.

¢ Developing and assisting the Fund-raising team to run Campaigns.

¢ Explore opportunities to build Partnerships & Collaborations with an objective of improving SOS visibility and overall awareness of newer programmes.

¢ Uphold the organisation Brand and ensure compliance across the organisation.

¢ Periodically conduct brand awareness studies with appropriate agencies to ascertain our recall with external stakeholders and partners to enable realignment of our communication to our target group.

¢ Coordinate with International Office with respect to Brand & communication synergies

2. Creating Development Content & Communication:

¢ Developing communication collaterals to support fund-raising and programmes.

¢ Preparing guidelines for the usage of Brand & Communication material

¢ Documenting the implementation and preparing impact reports

¢ Creating communication material like presentations, leaflets, documents, etc.

maintaining the required tone and voice

¢ Handling the publication of organisations internal communication materials e.g. Newsletters, Brochures, Impact Reports, Success stories, Case studies.

¢ Developing the Content and Artwork (preferable) for print / online advertisements.

¢ Lead the development of organisation Annual Report, Calendars to depict the theme

of the year appropriately.

3. Event Organization and Management:

¢ Identify strategic partners (Corporate & Agencies) to create suitable large-scale events which will drive Brand awareness and rope in new supporters.

¢ Responsible for end to end planning of organizational events including fund-raising events in collaboration with respective fund development teams.

¢ Lead the organizing of internal events like award ceremonies and celebrations.

¢ Responsible for content and creative development of relevant communication material like banners, backdrops, folders etc.

4. Vendor Relation Management:

¢ Coordinating and managing communication agencies for PR, Content creation and

¢ Digital marketing. Reviewing them timely to ensure productivity.

¢ Briefing and ensuring communication agencies are aligned to our strategy

¢ Responsible for timely pay-outs to the agencies and ensuring financial compliances.

5. Online Communication:

¢ Overall responsibility of content development, management of website including working with internal stakeholder to ensure periodic content updation.

¢ Responsible for organisations Social Media handles and the content development and tracking of the same. Ensure regular update of online mediums of communication.

Candidate Profile:

Educational Qualifications:

Master's degree / Diploma in a field with relevance to the position.

Experience:

10-12 years of experience in the Communication field covering all aspects in a leadership position with proven track record.

Languages:

Excellent communication skills (English and Hindi). Must have significant and proven writing, presentation and people management skills.

Child Safeguarding Commitment:

The incumbent must commit to the organization's Child Protection Policy and ensure its implementation in all fundraising and communication activities.