Chief Operating Officer: Media Services

Professional Experience:

·      Minimum 18 years of relevant experience

·      Should possess prior experience in leadership roles within Sports, Media, Entertainment, News, Live Events, Public Sector, or similar industries.

Educational Qualifications:

·
Essential
: MBA in Marketing/Operations/Strategy or related field from a premier Tier-I college or university.

·      
Preferred:
 B.Tech in CS/ECE/EEE/Media & Communications Technology or related field from a premier Tier-I college or university.

About us:

ZOOM is South Asia's largest live broadcast services provider, pioneering the industry in India for over three decades. We have delivered end-to-end broadcast solutions for some of the region's most iconic events—FIFA U-17 World Cup, ICC U-19 World Cup, Asian Games, Commonwealth Games, IPL, ISL, Big Boss, Indian Idol, G-20, and more. With a client portfolio that spans Sports, Media, Entertainment, and News, we are known for technical excellence, unmatched scale, and flawless execution.

Role Overview:

We are seeking an accomplished and strategic Chief Operating Officer (COO): Media Services
to oversee and optimize business operations across the organization's media verticals. The individual will be responsible for managing P&L performance, strengthening operational systems and processes, and leading functional heads to deliver on strategic and financial goals. The role demands a leader with deep industry experience, exceptional execution capability, and a proven ability to drive efficiency, scalability, and profitability within large, multi-functional media environments.
The COO will oversee daily operations, optimize resource management, and drive organizational growth.

Key Responsibilities including but not limited to:

1. P&L Management

• Take full ownership of the company's P&L across all relevant business units.

• Monitor, control, and improve financial performance through operational excellence.

• Ensure cost efficiency, revenue optimization, and adherence to financial targets.

2. Business Operations & Process Improvement

• Strengthen and streamline end-to-end business operations.

• Identify process gaps and implement continuous improvement initiatives.

• Establish standard operating procedures (SOPs) to enhance efficiency, quality, and accountability.

3. Leadership & Team Management

• Lead and mentor functional leaders across departments including Business Development, Finance, HR, and Technology, Engineering, Enablement; etc.

• Foster a high-performance culture focused on collaboration, innovation, and results.

• Align cross-functional teams with organizational goals and performance metrics.

4. Systems Development & ERP Implementation

• Lead the design and development of an integrated cross-functional ERP system to enable data-

driven decision-making.

• Collaborate with IT and functional heads to ensure system alignment with business needs.

• Drive digital transformation initiatives for improved business intelligence and reporting.

5. Strategic Planning & Execution

• Partner with the promoters and executive leadership team to define and execute long-term

strategic plans.

• Drive operational readiness for new business ventures and expansions.

• Translate organizational vision into actionable goals and measurable outcomes.

Desired Skills:

• Operational excellence and process optimization.

• Strong financial acumen with P&L ownership.

• Cross-functional leadership and team development.

• Strategic planning and organizational execution.

• ERP system design and implementation expertise.

• Analytical decision-making and business transformation skills.

• Excellent communication, problem-solving, and organizational skills
• Proven Analytical Skills with experience in data-driven decision-making
• Comprehensive knowledge of Finance and Budgeting

How to Apply

Interested candidates are requested to submit their updated CV via email to with the subject line: Application for Chief Operating Officer: Media Services