UX Research Intern

2 days ago

Bengaluru, Karnataka, India Aspire Full time ₹ 5,00,000 - ₹ 10,00,000 per year
About the team:

At Aspire, we believe that exceptional products are the driving force behind our success. Our Product Team is at the forefront of innovation, defining the product roadmap, delivering outstanding features, and ensuring that our products address the needs of both our customers and their businesses. By leveraging expertise and data, our Product team will shape our product strategy and guide product iterations to refine and optimize our offerings, ensuring that we deliver solutions that exceed expectations.

About the Role:

We're looking for a driven & curious UX Research Intern to join our fast-growing team at Aspire. This is an exciting opportunity to work closely with our Customer Research and Product teams to bring the voice of our customers into product decisions.

As an intern, you'll support a wide range of research activities—from setting up surveys & interviews to analyzing feedback & conducting secondary research. You'll get hands-on experience with the research process in a dynamic fintech environment while playing a key role in improving the customer experience for thousands of SMEs across Asia.

What Will You Be Doing?
  • Assist in designing, launching, & analyzing user surveys.
  • Help coordinate user interviews & conduct short interviews with customers under supervision.
  • Support competitive benchmarking & secondary research tasks.
  • Manage research logistics (e.g., scheduling interviews, organizing recordings, maintaining research documentation).
  • Prepare research summaries and contribute to presentations and readouts.
  • Collaborate with product managers and designers to support quick-turnaround research needs.
  • Help operationalize research processes and tools to improve team efficiency.

Minimum qualifications:
  • Basic understanding of user research concepts (e.g. surveys, interviews, usability testing).
  • Ability to manage time independently and handle multiple tasks.
  • Comfortable with organizing information, taking notes, and summarizing findings.
  • Strong written and verbal communication skills.
  • Basic familiarity with tools like Typeform, Google Sheets/Slides, and Figma is a plus.
  • Prior experience (even through coursework) with surveys, interviews, or user research methods is a bonus.
  • Has a strong grasp of artificial intelligence concepts and the ability to apply AI tools and frameworks to solve real world problems at Aspire
Nice-to-Have (but not required):
  • Prior experience with user research, either through coursework, internships, or personal projects.
  • Familiarity with tools like Typeform, Figma, Google Sheets/Slides, or Airtable.
  • Exposure to survey analysis, participant recruitment, or competitive benchmarking.
  • Enthusiasm for fintech, startups, or B2B products.

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