ServiceNow Developer
21 hours ago
We are looking for a highly skilled and experienced ServiceNow Flows Developer to lead the design and implementation of automated workflows using Flow Designer and IntegrationHub. The ideal candidate will have a strong background in ServiceNow development, particularly within HRSD and Employee Centre PRO, with a focus on building scalable, efficient, and secure automation solutions across ITSM and custom applications.
Key Responsibilities :
- Design and Implement Employee Flows using Flow Designer, journey Accelerator, and Employee Center Pro
- Lead the development of ServiceNow Flow Designer workflows and IntegrationHub spokes.
- Architect and implement end-to-end automation across ServiceNow modules (ITSM, HRSD, CSM, etc.).
- Collaborate with business analysts and stakeholders to gather requirements and translate them into technical solutions.
- Develop and customize ServiceNow applications, including HRSD, Case Management and Life Cycle Events.
- Develop and maintain custom applications, catalog items, and flow actions.
- Integrate ServiceNow with third-party systems using REST/SOAP APIs, JDBC, and MID Server.
- Conduct code reviews, unit testing, and performance tuning.
- Ensure compliance with ServiceNow best practices, security standards, and governance policies.
- Provide mentorship to junior developers and contribute to knowledge sharing.
Required Skills & Qualifications :
- Minimum 7 years of experience in ServiceNow development.
- Strong expertise in HRSD, CSM, Employee Center, and Employee Flows.
- Expertise in Flow Designer, IntegrationHub, and ServiceNow scripting (JavaScript, Glide API).
- Strong understanding of ServiceNow architecture, data model, and platform capabilities.
- Experience with ServiceNow Studio, App Engine, and Scoped Applications.
- Proven track record of successful integrations with external systems.
- ServiceNow certifications (CSA, CAD, CIS in ITSM or App Engine) preferred.
Preferred Skills :
- Experience with Virtual Agent, Performance Analytics, or AI Search.
- Familiarity with DevOps, CI/CD pipelines, and Git integration.
- Exposure to Agile/Scrum methodologies and tools like JIRA or Azure DevOps.
Soft Skills :
- Strong problem-solving and analytical skills.
- Excellent communication and stakeholder management.
- Ability to work independently and lead technical discussions.
- Detail-oriented with a focus on quality and performance.
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