ServiceNow Developer
2 days ago
About the Role :
We are seeking a highly skilled ServiceNow Developer with expertise in Employee Flows, HR Service Delivery (HRSD), Flow Designer, and IntegrationHub. The ideal candidate will have strong hands-on development experience and the ability to design, build, and implement end-to-end automated workflows across ServiceNow modules.
Key Responsibilities :
- Develop and implement Employee Flows using Flow Designer, Journey Accelerator, and Employee Center Pro.
- Configure and enhance HR Service Delivery (HRSD) modules including Case Management and Lifecycle Events.
- Build custom catalog items, scoped applications, and workflow automations.
- Integrate ServiceNow with third-party applications via REST/SOAP APIs, JDBC, MID Server, and IntegrationHub spokes.
- Collaborate with stakeholders to translate business needs into scalable technical solutions.
- Perform unit testing, code reviews, performance tuning, and documentation.
- Ensure adherence to ServiceNow best practices and governance policies.
Must-Have Skills :
years of ServiceNow development (Dev Admin).
- Strong experience in HRSD Employee Flows / Employee Center.
- Flow Designer & IntegrationHub expertise.
- Proven ability in REST/SOAP integrations with external systems.
- ServiceNow scripting (JavaScript, Glide API).
- Hands-on with ServiceNow Studio, App Engine, Scoped Apps.
- Certifications: CSA, CAD, CIS (HRSD/ITSM/App Engine) preferred.
Good-to-Have Skills :
- Virtual Agent, Predictive Intelligence, Performance Analytics.
- CI/CD tools (Git, Jenkins) with ServiceNow.
- Exposure to CSM, ITOM, GRC, or SecOps modules.
Soft Skills :
- Strong problem-solving and analytical mindset.
- Excellent communication and stakeholder engagement.
- Ability to lead discussions and work independently.
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