
ServiceNow Developer
3 days ago
ServiceNow Developer
Contract : 3 to 6 Months
Remote
Experience : 8+ years
Key Skills :
- Service Portal development
- ITSM (IT Service Management)
- ITOM (IT Operations Management)
- Troubleshooting pattern issues
- Experience with various types of discoveries: Cloud, Pattern, and Network Discovery
- Strong coding skills in JavaScript and related ServiceNow scripting
Responsibilities :
- Design, develop, and maintain ServiceNow applications, workflows, and integrations with a focus on ITOM and Discovery modules.
- Troubleshoot and resolve issues specifically related to discovery patterns and integrations.
- Develop and customize Service Portals to improve user experience and functionality.
- Collaborate with cross-functional teams, including stakeholders and administrators, to gather requirements and implement solutions.
- Build, test, and deploy ServiceNow solutions following best practices and coding standards.
- Implement ITSM processes and assist in ITOM automation and orchestration.
- Conduct code reviews, participate in design discussions, and mentor junior developers.
- Maintain detailed documentation of code, configurations, and troubleshooting steps.
- Monitor and optimize performance of the ServiceNow platform.
- Keep abreast of new ServiceNow features and enhancements relevant to ITOM and Discovery.
Qualifications :
years overall IT experience with at least 6 years specifically with ServiceNow ITOM and Discoveries.
- Proven hands-on experience with Service Portal, ITSM, and ITOM modules.
- Strong experience in discovery types: Cloud, Pattern, Network Discovery.
- Strong problem-solving, debugging, and troubleshooting skills.
- Excellent communication and team collaboration skills.
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