Telecaller (Fresher/ Experienced)
1 week ago
Job Title: Telecaller / Telecalling Executive
Job Summary:
The Telecaller is responsible for reaching out to potential customers, explaining the organization's products or services, generating leads, and ensuring customer satisfaction through professional communication and follow-ups.
Key Responsibilities:
- Make outbound calls to prospective clients to promote products, services, or campaigns.
- Handle inbound inquiries and provide relevant information to customers.
- Generate leads and maintain a database of interested clients.
- Follow up with leads to convert them into confirmed sales or appointments.
- Maintain accurate call and lead records in CRM or Excel sheets.
- Meet daily and weekly call targets and conversion goals.
- Respond promptly to customer queries and resolve issues professionally.
- Collaborate with the sales and marketing teams to improve outreach strategies.
- Collect customer feedback and report insights to the management team.
- Adhere to call quality and compliance standards.
Job Types: Full-time, Fresher
Work Location: In person
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