Call Quality Analyst

As a Quality Analyst / Quality Controller - Call Audit, you will be responsible for monitoring and evaluating the quality of customer interactions to ensure adherence to set standards, improve service delivery, and support overall customer satisfaction goals. Key Responsibilities • Call Auditing: Listen to live and recorded calls to assess the quality of...

Are you ready to dive into the exciting world of technology at Appentus Technology? We're on the lookout for a detail-oriented Quality Analyst to join our dynamic team. With a thriving company size of employees, we pride ourselves on being at the forefront of the Technology, Information, and Internet industry. This role offers you the chance to be part of a...

Job Title:Quality Analyst (Manual & Automation)Location:Jaipur, IndiaExperience Required:5–6 YearsEmployment Type:Full-timeIndustry:FinTechAbout UsWe are a fast-growing FinTech company headquartered in Jaipur, building innovative financial solutions that empower businesses and individuals. We are looking for a highly motivated and self-drivenQuality...

We are looking for a detail-oriented and analytical Quality Analyst to join our team. In this role, you will be responsible for executing testing strategies, identifying defects, and ensuring our products meet the highest quality standards.Youll work closely with cross-functional teams to enhance user experience, drive continuous improvement, and contribute...

Role & responsibilitiesThe QA will monitor inbound and outbound call and emails responses to assess associates' demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures.• Conduct mock calls to associate and check their work on-call and ask some productrelated questions and analyse them.• Uses quality...

Company DescriptionFounded in 1998, Shilpi Impex has established itself as a premier manufacturer and wholesaler of exquisite designer jewelry, specializing in 925 sterling silver.This is a full-time, on-site role for a Quality Control Analyst located in Jaipur. The role involves working closely with the manufacturing team to ensure that products meet the...

Job Title: Quality AnalystLocation: JaipurSalary: CTC k per monthExperience: 0 – 2 year (Freshers can apply)Job Description:We are looking for a motivated and detail-oriented Quality Analyst to join our team. The role involves checking the quality of products or services, identifying issues, and helping improve overall performance.Responsibilities:*...

Job Summary:We are seeking a skilled and detail-oriented Quality Analyst with 3 years of experience in both Manual and Automation testing. The ideal candidate will be responsible for ensuring the quality and integrity of our software products by designing and executing test cases, identifying bugs, and working closely with the development team to resolve...

About RoboMQRoboMQ is a leading API and data integration company that helps enterprises automate critical business processes to improve operational efficiency and customer experience. Our SaaS product, Hire2Retire, is a lightweight IGA solution that automates employee lifecycle management across systems like Active Directory, Azure AD, and Google...

About RoboMQ RoboMQ is a leading API and data integration company that helps enterprises automate critical business processes to improve operational efficiency and customer experience. Our SaaS product, Hire2Retire , is a lightweight IGA solution that automates employee lifecycle management across systems like Active Directory, Azure AD, and Google...