QA & Training Manager (Logistics)
2 weeks ago
We're Hiring – QA & Training Executive (Logistics)
Role Overview
We are looking for a dynamic
QA & Training Executive
who will be responsible for improving rider (biker) training, onboarding new partners, and strengthening customer service (CS) team capabilities. This role is crucial as we expand our logistics operations across 200+ cities.
Key Responsibilities
- Design and deliver
training modules
for riders on: - Delivery process & app usage
- Customer interaction & behavior standards
- Compliance with company policies & safety practices
- Conduct onboarding sessions for new riders and partners.
- Develop
training materials (PPTs, manuals, SOPs)
for riders and CS teams. - Provide refresher training to
Customer Service Executives
on escalation handling, communication, and service quality. - Regularly evaluate performance of riders & CS team and suggest improvements.
- Work closely with operations and HR teams to align training with business goals.
- Ensure consistency in service delivery and maintain high-quality standards.
Required Skills & Qualifications
- Graduate in any discipline (preferred: logistics, supply chain, business, or training background).
- 4–5 years of experience in
training, quality assurance, or logistics operations
. - Strong presentation and communication skills (Hindi & English a must; regional language an advantage).
- Ability to prepare training content (PPTs, guides, reports).
- Knowledge of logistics / last-mile delivery processes preferred.
- Hands-on with Excel/Google Sheets for reporting.
Key Attributes
- Passion for training and mentoring.
- Strong interpersonal skills – ability to engage riders & customer service teams.
- Analytical mindset with a focus on continuous improvement.
- Flexibility to travel across cities for training when required.
Location: [Bamnoli Dwarka]
Apply at: []
-
Logistics Manager
7 days ago
Gurgaon, Haryana, India Igene Labserve Full time ₹ 15,00,000 - ₹ 25,00,000 per yearJob Title: Logistics ManagerLocation :- 68,Killa No-2,Village-Wazirpur,Near Hayatpur Chowk,Tehsil-Harsaru,Sector-95,District-Gurugram,Haryana-122505Job Summary:We are seeking an experienced and detail-oriented Logistics Manager to oversee our organizations supply chain operations. The ideal candidate will be responsible for planning, implementing, and...
-
Logistics Manager
5 days ago
Gurgaon, Haryana, India JAGUAR STEEL & COAL PTE LTD Full time ₹ 15,00,000 - ₹ 25,00,000 per yearJob Title:Logistics ManagerLocation:GurgaonAbout Us:Jaguar Steel & Coal Pte. Ltd., headquartered in Singapore, is a leading global supplier of steel scrap with operations in 70+ countries and a monthly handling capacity of 50,000–60,000 MT.Role Overview:We are hiring an experienced Logistics Manager to oversee end-to-end logistics operations with a strong...
-
Manager - Logistics
7 days ago
Gurgaon, Haryana, India Fresenius Medical Care Full time ₹ 1,04,000 - ₹ 1,30,878 per yearLogistics Strategy & OperationsDevelop and implement logistics strategies to optimize cost, service, and quality.Manage day-to-day logistics operations including inbound, outbound, and reverse logistics.Ensure efficient and compliant handling, storage, and transportation of medical devices.Inventory & Warehouse ManagementOversee inventory accuracy through...
-
QA/QC Manager
7 days ago
Gurgaon, Haryana, India Alpha Corp Full time ₹ 5,00,000 - ₹ 15,00,000 per yearCompany DescriptionAlpha Corp has been creating spaces with utmost care and unparalleled luxury since its inception in 2003. With a vision to be synonymous with Integrity in every facet of Real Estate, Alpha Corp sets international standards and creates benchmarks in the industry. Our diversified real estate portfolio includes Condominiums, Integrated...
-
Logistics Coordinator
3 days ago
Gurgaon, Haryana, India Astrosevatalk Full time ₹ 2,50,000 - ₹ 3,00,000 per yearJob responsibilities for a Logistics Manager:Plan, manage, and oversee all logistics, supply chain, and transportation operations.Develop efficient strategies for warehousing, inventory, and distribution.Negotiate and manage contracts with vendors, suppliers, and transport providers.Ensure cost-effective, timely, and safe delivery of goods.Monitor supply...
-
Logistics Manager
7 days ago
Gurgaon, Haryana, India Anveshan Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob Title :Logistics ManagerJob Location :Gurugram/Manesar, Haryana -6 Days workingWe're seeking a data-driven, hands-on Logistics Manager to own end-to-end supply chain execution—procurement inbound, warehousing, inventory control, order fulfillment, transportation, and last-mile. You will lead 3PL partners, optimize cost and service levels, and ensure...
-
Quality And Training Analyst
2 days ago
Gurgaon, Haryana, India Cordelia Cruises Full time ₹ 5,00,000 - ₹ 10,00,000 per yearCompany DescriptionCordelia Cruises is India's premium cruise brand, owned by Waterways Leisure Tourism Pvt. Ltd. Cordelia embodies luxury, style, and substance, promoting the cruise culture in India through stylish and luxurious experiences. The cruise line caters to Indians who seek unique vacation experiences beyond the ordinary.Role DescriptionThis is a...
-
Regional Logistics Manager
2 weeks ago
Gurgaon, Haryana, India Shell Full time ₹ 15,00,000 - ₹ 25,00,000 per yearRegional Logistics Manager North & EastBusiness unit:Downstream and RenewablesWhats the roleAs the Regional Logistics Operations Lead - North & East, you will be responsible for managing third-party logistics (3PL) providers for the storage and transportation of packed and bulk lubricants. Youll lead day-to-day logistics operations across the North & East...
-
Assistant Logistics Manager
5 days ago
Gurgaon, Haryana, India Chakr Innovation Full time ₹ 9,00,000 - ₹ 12,00,000 per yearTheAssistant Manager – Logisticsis responsible for executing day-to-day logistics operations including inventory control, warehouse coordination, transportation tracking, and documentation. The role ensures smooth and cost-efficient movement of goods while adhering to safety and compliance standards.Responsibilities:Logistics Coordination:• Support the...
-
Assistant/Deputy Manager Business development
2 weeks ago
Gurgaon, Haryana, India FARTHEST LOGISTICS Full time ₹ 9,00,000 - ₹ 12,00,000 per yearCompany DescriptionFarthest Logistics offers robust and reliable logistics solutions at local, regional, and global levels, supporting the continuous evolution of businesses. Our focus is on enhancing efficiency and providing seamless logistics services to meet diverse needs. We strive to be a valued partner for companies seeking dependability and excellence...