Manager, Operations Analytics

7 days ago

Hyderabad Office, India Novartis Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Job Description Summary

The Manager, Compliance & Analytics Reporting role is responsible for providing technical support on specific MAP-associated systems. They will be accountable for implementing enhancements, resolving technical issues, and completing ad hoc requests in support of the US Business.

Job Description

Location – Hyderabad #LI Hybrid

About the Role:

The Manager, Compliance & Analytics Reporting role is responsible for providing technical support on specific MAP-associated systems. They will be accountable for implementing enhancements, resolving technical issues, and completing ad hoc requests in support of the US Business.

Key Responsibilities:

  • Manage technical enhancements and support across multiple, internally-owned Microsoft Products and other systems (including, but not limited to: Power BI, Power Automate, MS Forms, & Excel)
  • Implement new systems or platforms that leverage Microsoft Products, as approved by the US Business, and define processes for managing the system and supported users
  • Identify opportunities to improve data quality, cleanliness and democratization across owned and related platforms
  • Compile and readout related metrics and trends for owned systems to Leadership on a monthly, quarterly, and yearly basis
  • Compile and distribute requested reports or data to select stakeholders on an ad hoc basis
  • Serve as second escalation point for any issues related to supported systems, providing tactical support, next steps, and ensuring quality of deliverables
  • Communicate complex data findings to, and solve problems for, non-technical stakeholders
  • Support development of training-related materials for owned systems and attend trainings as a Subject Matter Expert, as needed

Essential Requirements:

  • Bachelors Degree in Computer Science or related field
  • Preferred: Masters or Doctorate in Data Science or Data Analytics
  • 6+ years experience working with data and analytics in a highly regulated industry
  • Certifications in Microsoft Power Products (Required = Power BI – PL300, Preferred = Power Automate – PL500),
  • Established competency in DAX, R, Python, SQL, & SkyLearn coding languages
  • Proficiency in structuring, assessing, and transforming data using core functions in Excel
  • Knowledge of the US Materials Approval Process and its role in maintaining compliance and auditability
  • Strong problem-solving and analytical skills.
  • Excellent communication and collaboration skills.
  • Pro-active in handling complex situations & problems
  • Ability to work under tight deadlines and manage multiple projects simultaneously.

Commitment to Diversity and Inclusion:

Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.

Accessibility and accommodation:

Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

Skills Desired

Advertising Campaigns, Alteryx, Analytical Thinking, Brand Awareness, Business Networking, Curiosity, Digital Marketing, Email Marketing, Marketing Communications, Marketing Plans, Marketing Strategy, Media Campaigns, Process Documentation, Strategic Marketing

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