Grievances Officer

Responsible for handling customer escalation calls and resolving grievances within defined timelines. Coordinate with internal teams to ensure prompt redressal, maintain customer satisfaction, and ensure compliance with service standards.

Location: ChennaiReporting To: Grievance Redressal Cell- Team LeadJob Summary: This position is responsible for:Performing as per the standard policy and processes.Tracking all customer and employee grievances that are created/updated in the Grievance Redressal System.Resolving the grievances within the TAT.Achieving the assigned targets.Broad Roles and...

Company DescriptionPVRINOX Pictures, the cinema and motion picture division of PVRINOX Limited, operates as the leading film distribution and exhibition company in India and Sri Lanka. As a major distributor of foreign language films and Indian films since 2002, it has successfully released over 500 Hollywood films, 200 Hindi films, and 100 regional films....

The Public Relations Officer (PRO) will be responsible for managing the school's public image, communication strategies, admissions outreach, and stakeholder engagement. The role requires strong communication, interpersonal, and organizational skills to ensure the school maintains a positive reputation among parents, students, staff, and the wider...

Guest Relations Group Data for Google Reviews & Feedback (IP & OP).Patient Satisfaction Score (Before Day) – Discharge Feedback.Treat well app – Complaints closure checking.Info mail – All mail to be addressed within 24 hrs.Patient Grievance AddressalVIP CoordinationDeclared Patient / Complicated Patient ManagementTreatwell Application with regard to...

Job Title: HR ManagerExperience: 4 to 6 yrsLocation: Madipakkam,ChennaiTravel: Occasional visit to Viluppuram OfficeEmployment Type: Full-timeAbout the Role:We are looking for a passionate and experienced HR Manager to oversee our HR operations and people initiatives. The ideal candidate will be strong in employee management, payroll, grievance handling, and...

Compile and update employee records (hard and soft copies). Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations etc). Required Candidate profileFast computer typing skills (MS Office, in particular).Good with an HRIS or HRMS.Familiarity with ATS software and resume...

Full TimeChennai / Sri CityKrea UniversityAbout Krea UniversityKrea University is a pioneering institution dedicated to reimagining higher education through the philosophy of Interwoven Learning. With a strong focus on liberal arts, sciences, management and research-driven teaching, Krea equips students with the skills, perspectives and adaptability required...

Vigilance & Compliance ManagementDevelop, implement, and periodically update the Universitys vigilance policies, procedures, and compliance framework.Monitor adherence to statutory, regulatory, and institutional guidelines across all departments.Conduct regular vigilance inspections, audits, and reviews of financial, academic, and administrative...

Please find JD,Roles & Responsibilities: Responsible for promotion of the entire range of products to institutional sales segment in the assigned area Expending coverage by aggressive sales promotion within institutional sales policies framework To understand business development by introducing new customers Introduction of new products to institutional...