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Tele Caller Executive

2 weeks ago

Borivli, Maharashtra, India Bitsy Infotech Pvt Ltd. Full time ₹ 2,00,000 - ₹ 3,00,000 per year

We're looking for an energetic, expressive, and enthusiastic individual to join our team as a Customer Engagement Executive. This is not a sales job — it's a vibrant role focused on building relationships with existing and potential customers for AMC renewals and upselling value-added products and services.

You will be the voice of the brand, so your energy, clarity, and ability to create excitement about the product is key

Role Split:

  • 60% Calling – Engaging with customers over the phone, explaining AMC & service benefits, generating interest in additional offerings
  • 40% Back Office – Maintaining call logs, updating Excel sheets, sending follow-up emails, preparing simple reports

What We're Looking For:

  • Loud, clear, and pleasant voice tone
  • Strong command over spoken English
  • Positive, lively personality who can create enthusiasm on call
  • Basic knowledge of Excel, MS Office, and phone/email etiquette
  • Able to handle customer queries politely and patiently
  • Confidence to speak to new people and keep the conversation flowing
  • Quick learner, well-organized, and dependable
  • Should be a people person with excellent follow-up skills

Job Type: Full-time

Pay: ₹20, ₹30,000.00 per month

Education:

  • Bachelor's (Preferred)

Experience:

  • Cold calling: 3 years (Required)

Language:

  • Fluent English (Required)

Work Location: In person