Analyst, Specialist, Compliance Testing, Branch Health Check Officer, Consumer Banking Group

Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you. 

Job Purpose:

Undertake Inspections and Quality Reviews across the Branch network to minimise operations risk and ensure readiness for Audits and Risk Reviews.

Job Duties and Responsibilities:

1. Perform onsite/ Offsite Branch Audits.
2. Doing Quality Checking of BHC Draft Result issued by Reviewer.
3. Do sample checking as per the branch control test plan.
4. Timely release of draft/final BHC Results
5. Preparing of various MIS which includes, Internal MIS and preparation of data for various meetings.
6. Liaising with Branch Team for Audit requirements.
7. Other key accountabilities include coordination for timely MSA submissions by Branches, Quarterly BHC Checklist Review and coordination and closure of Audit comments.
8. Participate in performance of Thematic reviews and as and when assigned

Remediation:

Spot rectification of Inspection observations & comments/violations; as well as liaising with branches subsequently for rectification

Providing suggesting corrective measures as well as improvement in systems & procedures

Job Duties & Responsibilities 

1. Perform onsite/ Offsite Branch Audits.
2. Doing Quality Checking of BHC Draft Result issued by Reviewer.
3. Preparing of various MIS which includes, Internal MIS and preparation of data for various meetings.
4. Liaising with Reviewer and Branch Team for Audit requirements.

Experience 

 The job holder should have minimum 10 to 12 years of experience in the banking industry with good understanding of all consumer banking products. Must have exposure to Branch Banking / Operations / Central Processing Centers / Audit & Risk Teams.

 Education / Preferred Qualifications

The job holder needs to be at least a Graduate, preferably in the Commerce stream. CAIIB or equivalent qualifications will be beneficial/preferred. Knowledge and experience with MS Office and Core Banking Systems will be a basic requirement.

 Core Competencies 

 The job holder needs to posses the following skills:

Job Knowledge\: The job holder needs to have thorough knowledge of banking day to day compliance & related guidelines. He/she should be well aquatinted with RBI guidelines and other regulation prescribed by various regulators from time to time.

Should have a keen eye for detail and passion to perform branch audits.

Organizing Skills\: The job holder needs to be organized so to enable handling multiple tasks with different branches while delivering within timelines.

Proactive Behavior: To understand the Product, Process and be able to identify and articulate risks and their controls/mitigation.

Communication Skills: The job holder needs confident effective verbal and written communication skills to discuss, convince and explain inspection findings.

Interpersonal Skills\: The job holder works with diverse set of stakeholders across branches and requires adequate interpersonal/bonding skills.

Technical Competencies 

The job holder needs to have well developed knowledge and skills in working with MS Office and core banking systems.

 Work Relationship

To work with:

Internal\: Head BHC and BHC Team.

External\: Branch Teams, Zonal/Regional Teams, & other stakeholders.

 DBS India - Culture & Behaviors

DBS is committed to building a culture where all employees are valued, respected and their opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. Expected value driven behaviors are:

• Ensure Customer Focus by Delighting Customers & Reduce Complaints
• Build Pride and Passion to Protect, Maintain and Enhance DBS' Reputation
• Enhance Self Knowledge, Skills and develop Competencies aimed at continuous improvement
• Maintain the Highest Standards of Honesty and Integrity