Branch Manager

Job Description

Job Title

Branch Manager

Location

Kolkata 11

Department

Agency

Function

Agency

Reporting to

Office Head

Band

4A

Channel Summary

The agency channel refers to a distribution method where insurance products are sold through agents. These agents act as intermediaries between the insurance company and customers, facilitating the sale of policies, providing customer support, and offering advisory services. This initiative is expected to improve customer experience especially in markets where customers prefer human interaction. It also supports customer in

a) Resolving policy service need

b) Renewal collection to resolve policy holder's service needs, Cross sale opportunity

Job Summary:

 Responsible for productivity of the Branch Office and for recruitment and development of FLS

 Business Development Managers

Key Responsibilities/ Key Deliverables:

 To meet the revenue targets for the GO Self Unit

 To track the productivity measures as per the GPA: Premium per agent, case rate, persistency

 Paid cases per agent, YTD appointments, Retention Rate and annual FYC standards. Business Development Managers

 Adhere to Business Development Managers linked sales and service standards

 Conduct weekly performance review (PRP) for Business Development Managers

 To ensure retention of Business Development Managers by formulating their development plans, meeting their training needs and communicating with them on a regular basis.

 To meet rural and social policy targets

 Help Business Development Managers use the AWS system for maximizing business from a given target market.

 Supervise the activity plan of Business Development Managers & Agents to ensure that these are fulfilled as per the desired standards.

 To ensure that all Business Development Managers and Agents under supervision perform as per the company's rules and regulations.

Measures of Success:

 Recruitment of Top Advisors/Financial

Distributors from competition

 Achievement of planned sales volume in the assigned territory

 Top Advisor Productivity & Retention

 Manager Retention

 Audit observations

 Quality of Business

Key Relationships (Internal / External):

HO co-ordination

Sales promotion activities

overall running of the Office

Job Description

Job Title

Branch Manager

Location

Kolkata 11

Department

Agency

Function

Agency

Reporting to

Office Head

Band

4A

Channel Summary

The agency channel refers to a distribution method where insurance products are sold through agents. These agents act as intermediaries between the insurance company and customers, facilitating the sale of policies, providing customer support, and offering advisory services. This initiative is expected to improve customer experience especially in markets where customers prefer human interaction. It also supports customer in

a) Resolving policy service need

b) Renewal collection to resolve policy holder's service needs, Cross sale opportunity

Job Summary:

 Responsible for productivity of the Branch Office and for recruitment and development of FLS

 Business Development Managers

Key Responsibilities/ Key Deliverables:

 To meet the revenue targets for the GO Self Unit

 To track the productivity measures as per the GPA: Premium per agent, case rate, persistency

 Paid cases per agent, YTD appointments, Retention Rate and annual FYC standards. Business Development Managers

 Adhere to Business Development Managers linked sales and service standards

 Conduct weekly performance review (PRP) for Business Development Managers

 To ensure retention of Business Development Managers by formulating their development plans, meeting their training needs and communicating with them on a regular basis.

 To meet rural and social policy targets

 Help Business Development Managers use the AWS system for maximizing business from a given target market.

 Supervise the activity plan of Business Development Managers & Agents to ensure that these are fulfilled as per the desired standards.

 To ensure that all Business Development Managers and Agents under supervision perform as per the company's rules and regulations.

Measures of Success:

 Recruitment of Top Advisors/Financial

Distributors from competition

 Achievement of planned sales volume in the assigned territory

 Top Advisor Productivity & Retention

 Manager Retention

 Audit observations

 Quality of Business

Key Relationships (Internal / External):

HO co-ordination

Sales promotion activities

overall running of the Office