Operations Lead

1 day ago

Hyderabad, Telangana, India Frugal Product Services Full time ₹ 5,00,000 - ₹ 15,00,000 per year

Role & responsibilities

  • Strategic Planning & Goal Setting:

    Set clear objectives and measurable goals for cross-functional teams. Monitor execution, ensure timely delivery, and realign strategies as needed.

  • Operational Oversight:

    Manage day-to-day operations across multiple departments. Streamline workflows, remove inefficiencies, and ensure coordination among teams.

  • Team Collaboration & Leadership:

    Act as the primary point of contact for internal teams. Address concerns, foster collaboration, and keep all teams aligned toward shared goals.

  • Daily Standups & Coordination:

    Conduct daily team standups. Track progress, resolve blockers, and adjust task priorities to keep projects on track.

  • Client & Prospect Follow-ups:

    Ensure timely follow-up communication with clients and prospects to maintain project momentum and positive relationships.

  • Communication & Documentation:

    Handle professional email communications, document meeting minutes, maintain project reports, and follow up on action items.

  • Team Operations Management:

    Oversee leave approvals and resource availability for non-tech teams to ensure uninterrupted operations.

  • Knowledge Management:

    Mentor team members to create and maintain internal documentation, case studies, and success stories from client engagements.

  • Project Facilitation:

    Organize and lead project team meetings. Ensure decisions and responsibilities are well-documented and implemented.

  • Tool Utilization:

    Use Google Sheets, Asana, and Slack for task tracking, project planning, and team coordination. Leverage ChatGPT and other AI tools for operational support.

  • Performance Monitoring:

    Track KPIs and identify trends to drive process improvements. Anticipate risks and opportunities and report them to leadership.

  • SOP & Policy Development:

    Build, implement, and refine SOPs and company policies to enable scalable, long-term operational efficiency.

Requirements

  • 3-5 Years of proveb experience in Operations Management or a Similar role
  • Strong leadership, decision-making and team management abilities
  • Proficient in workflow optimization, performance monitoring and conflict resolution
  • Skilled in Google Suite (Docs, Sheets, Slides, Tasks)
  • Hands-on experience with project management tools like Asana and Slack
  • Excellent written and Verbal communication skills
  • High attention to detail and analytical thinking
  • Ability to thrive in a fast-paced, evolving work environment
  • Need to work on saturday's and flexible as well
  • Need to work as Floor Incharge also

Perks and benefits

  • Attractive Hikes
  • Health Insurance

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