Operations Team Lead

1 day ago


Hyderabad, Telangana, India TP Full time ₹ 9,00,000 - ₹ 12,00,000 per year

We're Hiring: Team Lead – Operations (International Customer Support)


Open Positions:
16
Joining:
Immediate

About the Role:
We're looking for dynamic and experienced
Team Leads
to manage international customer support operations. This role demands strong leadership, excellent communication skills, and the ability to drive performance in a fast-paced environment.

Key Responsibilities:

  • Lead and manage a team handling international voice/email/chat support
  • Monitor performance metrics and ensure SLA adherence
  • Coach and mentor team members for continuous improvement
  • Handle escalations and ensure customer satisfaction
  • Collaborate with cross-functional teams to streamline operations


  • Hyderabad, Telangana, India Innova ESI Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Role: Team Lead – Operations & Reporting (Content Moderation)Location: HyderabadExperience: 4+ YearsImmediate Joiners OnlyMandatory Skills & ExperienceKey skills:Excellent communication/ comprehension skillsStrong experience in operations management and People managementGood with excel (Intermediate level- Pivot, VLOOKUP XLookup and basic excel...


  • Hyderabad, Telangana, India Wise Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Salary: 10.5 Lakhs INR annually + RSUsAs a KYC Operations Team Lead you will oversee the daily operations of a team of KYC Analysts. Your team is responsible for conducting thorough customer due diligence reviews, analysing various customer and business activities, and ensuring that our KYC records are kept up to date according to our internal policies. The...


  • Hyderabad, Telangana, India Zeta Global Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Primary Job Responsibilities:The Team Lead Campaign Operations will be responsible for the quality and delivery of a campaign for a client including tactical recommendations, campaign management, campaign development, QA and reporting calling on specialist roles when necessary (e.g. Creative). The team lead campaign Operations will also be responsible for...


  • Hyderabad, Telangana, India Zeta Global Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Team Lead, Campaign OperationsPrimary Job Responsibilities: The Team Lead Campaign Operations will be responsible for the quality and delivery of a campaign for a client including tactical recommendations, campaign management, campaign development, QA and reporting calling on specialist roles when necessary (e.g. Creative). The team lead campaign Operations...


  • Hyderabad, Telangana, India Nixa Branding Solutions Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Responsibilities:*Plan & execute flex & vinyl printing*Assign work to team for installation* Ensure operational excellence* Manage team performance & development* Oversee daily operations* Drive continuous improvement

  • Team Lead

    2 weeks ago


    Hyderabad, Telangana, India Cognizant Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Job Title:Team Lead Digital Marketing Operations (Advertising Process)Job Location:HyderabadWe are looking for an experienced Team Lead to manage a digital advertising support process for an international client. The ideal candidate should have a strong background in digital marketing operations, online advertising, and people management.Key...

  • Team Lead

    2 weeks ago


    Hyderabad, Telangana, India Simplify Wellness Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Team Lead - Home Services (Kannada)Location: Hyderabad Banjara HillsJob Type: Full-timeMode of work: HybridTimings: 5 am - 2 pmWe are looking for an organized and proactive Team Lead to oversee our field operations team of phlebotomists (sample collection staff). You dont need medical experience yourself — your role is to ensure the team works efficiently,...

  • Team Lead

    2 weeks ago


    Hyderabad, Telangana, India IntouchCX Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About the JobWere changing the way people think about customer care, and we need your helpWe're looking for a Team Lead (Supervisor) to provide front-line direction to our Customer Service Representatives (CSRs), ensuring quality service is provided with every customer interaction. This role involves learning and maintaining the knowledge of our partners'...


  • Hyderabad, Telangana, India Wise Payments Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Salary: 10.5 LPA + RSUsShifts & week offs: RotationalWork mode: In officeExperience: 5 to 10 yearsAs a KYC Operations Team Lead you will oversee the daily operations of a team of KYC Analysts. Your team is responsible for conducting thorough customer due diligence reviews, analysing various customer and business activities, and ensuring that our KYC records...

  • Team Lead

    1 week ago


    Hyderabad, Telangana, India Computershare Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    DescriptionLocation: Hyderabad, India (Hybrid)This is a hybrid position primarily based in Hyderabad, India. We're committed to your flexibility and wellbeing and our hybrid strategy currently requires three days a week in the office, giving you the option to work remotely for some of your working week. Find out more about our culture of flexible...