Sales and Operations Engineer
2 weeks ago
About the Team:
The RE Power team at Reliance is driving the green energy revolution in India by building cutting-edge digital solutions that support our renewable energy initiatives. Join a mission-driven team focused on sustainability, innovation, and digital transformation in the energy sector.
Profile : Sales and Operations Engineer
Experience : 3+ Years
Location : Navi Mumbai
Key Responsibilities
- Work closely with the sales team to assess technical and commercial feasibility of customer requirements.
- Coordinate with responsible teams for customer code creation in SAP/ERP and ensure all statutory details are validated.
- Facilitate channel partner onboarding, documentation, and approval processes in line with company policies.
- Coordinate with procurement, warehouse (Jaipur/Bhiwandi), and logistics teams to ensure timely dispatches and installations.
- Plan STO and inter-warehouse movement in compliance with GST and system mapping requirements.
- Monitor order processing, lead times, and dispatch performance against sales commitments.
- Manage order tracking, documentation and customer delivery updates.
- Align sales forecasts with material requirement planning for timely availability of modules, inverters, and BOS components.
- Liaise with site execution teams to align material readiness with installation timelines.
- Track inventory ageing, warehouse stock levels, and optimize dispatch consolidation to reduce logistics costs
- Maintain updated records of customer data, orders, and channel partner status in SAP/ERP and CRM.
- Generate and share MIS reports covering sales vs. dispatch, lead times, and operational KPIs.
- Identify process bottlenecks and propose system improvements to enhance efficiency and service quality.
Key Skills & Competencies
- Strong Proficiency in MS Excel, SAP/ERP, and CRM tools.
- Excellent coordination, communication, and stakeholder management skills.
- Analytical mindset with ability to handle multiple projects simultaneously.
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