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1 day ago

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As a Guest Relations Officer at our hotel, your primary responsibility will be to greet and welcome guests upon arrival, ensuring a positive first impression. You will respond to guest inquiries through various channels such as phone, email, or in person, providing accurate information about our services and amenities. Establishing positive relationships with guests by offering attentive service and proactive communication is crucial to ensure their satisfaction. Key Responsibilities: - Create a welcoming and supportive atmosphere for guests to enhance their comfort and satisfaction during their stay. - Promote hotel amenities, services, and local attractions to improve the overall guest experience. - Identify opportunities to upsell services to guests and maximize revenue for the hotel. - Maintain accurate guest records and logs, and prepare reports on guest feedback and service performance. Qualifications Required: - Exceptional customer service and guest relations skills. - Ability to provide a memorable experience for all guests. If you are interested in this full-time position with a day shift schedule, requiring work to be conducted in person at the hotel location, please speak with the employer at +91 hidden_mobile. The application deadline is 10/07/2025, and the expected start date is also on 10/07/2025.,

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