Customer support Executive

1 week ago

Noida, Uttar Pradesh, India E nirmaan Full time ₹ 1,80,000 - ₹ 2,40,000 per year

Job Summary:

We are looking for a proactive and empathetic Customer Service Executive to handle health-related queries of customers. The role involves resolving patient/customer queries related to healthcare services, insurance, doctor consultation, diagnostics, and other health support processes.

Roles & Responsibilities:

  • Handle inbound and outbound calls, chats, and emails regarding healthcare-related queries.
  • Assist customers in booking doctor appointments (virtual/physical) and diagnostic tests.
  • Provide information about health insurance coverage, group mediclaim, and claim process.
  • Coordinate with healthcare providers, hospitals, and diagnostic centers for smooth service delivery.
  • Maintain accurate records of customer interactions and update CRM systems.
  • Escalate critical issues to the concerned department for faster resolution.
  • Ensure high levels of empathy, patience, and professionalism in every interaction.

Key Skills Required:

  • Excellent communication skills (English).
  • Basic knowledge of healthcare services and medical terminology is an advantage.
  • Strong problem-solving and customer-handling skills.
  • Ability to work in a fast-paced and target-driven environment.
  • Good computer literacy (MS Office, CRM tools, email handling).

Qualification:

  • Minimum Graduate (Any stream).
  • Experience in healthcare customer service/insurance/telecalling preferred, but freshers can also apply.

Job Types: Full-time, Permanent

Pay: ₹15, ₹20,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Language:

  • English (Required)

Work Location: In person

  • Customer Support Executive

    2 weeks ago

    Noida, Uttar Pradesh, India Jeebly Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company DescriptionJeebly is a tech-driven logistics solution brand that empowers businesses and individuals to manage their shipments seamlessly. We set new standards with 'Last Mile Logistics 2.0,' optimizing the fulfillment process for same-day delivery. Growing rapidly since 2017, Jeebly has successfully delivered over 20 million orders. The company is...

  • Customer Support Executive

    1 week ago

    Noida, Uttar Pradesh, India Digitech Squad Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Job Description - Customer Support Executive Overview: We are looking for a proactive Customer Support Executive to join our Feedback Team. The role involves collecting customer feedback, resolving queries, and ensuring a positive customer experience. You will play a key role in driving service improvements by being the voice of the customer.Job Type:...

  • Customer Support Executive

    2 weeks ago

    Noida, Uttar Pradesh, India Talent Campuss Full time ₹ 1,80,000 - ₹ 2,70,000 per year

    We're hiring Customer Support ExecutivesFreshers and experienced candidates can apply.Must have B.Com or BBA degree with basic accounting knowledge.Salary 18k to 27k Please share your cvs at / Required Candidate profileHandle customer queries and calls Provide support for Busy Accounting Software Maintain records and ensure customer satisfaction

  • Customer Support Executive

    10 hours ago

    Noida, Uttar Pradesh, India Tech Mahindra Ltd Full time ₹ 2,20,000 - ₹ 6,60,000 per year

    Customer Support Executive Tech Mahindra is hiring Role: Customer Support Executive (Voice & Non Voice Process) Qualification: Minimum(12th) Eligibility: Fresher or Experienced both can apply Salary Upto:- 2.20LPA Location: Noida sector 62 (WORK FROM OFFICE) Perks: Cab facility in the odd hours/ 5 days working/ Rotational shifts/...

  • Customer Support Executive

    15 hours ago

    Noida, Uttar Pradesh, India Orbiqe Technologies Pvt Ltd Full time ₹ 1,80,000 - ₹ 2,40,000 per year

    Role: Customer Support ExecutiveExperience: Fresher (Graduation Pursuing also Eligible)Location: 1St Floor, B-28/29, Windsor Cyber Park, Sector 58, Noida, Uttar Pradesh Notice Period: ImmediateSelection Process: 1 Round of Interview(F2F Interview)Job descriptionWe are looking for a detail-oriented and analytical Customer Support Executive to manage and...

  • Customer support Executive

    5 days ago

    Noida, Uttar Pradesh, India TEN:Blockchain Full time ₹ 2,40,000 - ₹ 3,60,000 per year

    Salary forFresher 12-14kExperienced 15kcustomer support executive (voice process) in Noida 62Opportunity for graduates and undergradlocation - Noida sector 62Work from office5 days workingRotational shift for malesDay shift for females2 rotational week offJob Profile:The Customer Support Executive (Voice Process) role involves resolving customer issues over...

  • Customer Support Executive

    14 hours ago

    Noida, Uttar Pradesh, India ProProfs Full time ₹ 3,00,000 - ₹ 9,00,000 per year

    Customer Support ExecutiveAt ProProfs, we are hiring a Customer Support Executive who can enhance our customer experience. You will be responsible for providing memorable customer service by conducting demonstrations, product overview sessions to clients of ProProfs, making modifications, and escalating complaints across a number of communication channels....

  • Customer Support Executive

    2 weeks ago

    Noida, Uttar Pradesh, India 3across Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Location -Noida sector 125Job Description: Customer Support ExecutiveLocation: NoidaDesignation: Customer Support Executive (International voice Process)Experience: 0-3 years (Freshers can also apply)Roles & Responsibilities:Handle inbound and outbound calls, emails, and chat support to assist customers with their queries.Provide accurate information...

  • Customer Support Executive

    1 week ago

    Noida, Uttar Pradesh, India MyOperator Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    About the Company:MyOperator is a leading SaaS-based call management system that helps businesses streamline their customer communication. Founded by Ankit Jain, MyOperator enables companies to manage calls, track customer interactions, and enhance customer experience through cloud telephony solutions. Trusted by over 30,000+ businesses across India,...

  • Customer Support Executive

    1 week ago

    Noida, Uttar Pradesh, India Vserve Digital Solutions Full time ₹ 1,20,000 - ₹ 1,50,000 per year

    Job Title: Customer Care Executive International Process (1-2 Years Experience)Job Location: Noida sector 68, A-blockExperience Required: 1 – 2 Years (International Customer Support / Hospitality Domain Preferred)Job Summary:We are seeking a motivated and customer-focused Customer Care Executive to join our team and support global customers of major...